| They did exactly what they said they would do. | | I used 1st Choice for the first time in the summer of 2010. Every single thing that they said would happen was done well and on time. The drive was very professional and communicated very well with me. His truck was clean and so was he. There were no... [ More ] |
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| Fast, flexible transport | | I had a small window of time for my car to be picked up and I was totally accommodated by this company. They were great to work with and flexible. They were also very fast, I got my car in California 4 days after it left Florida. The gentlemen drivin... [ More ] |
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| shipping experience | | very professional and on time delivery!!!!went beyond call of duty. went the extra mile. very good experience. the driver picked up late at night which he did not have to do. he did what he said and told the truth!!! [ View ] |
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| My Car Arrived Early! | | I was really impressed by the early arrival of my car from TX to CA.
I had a flight that required logistical planning of the car's pick-up, and they did a great job making sure that the pick-up time was convenient.
It was a little tough reaching cu... [ More ] |
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| 1st Choice Shipping | | Have used !st Choice several times to transport wheelchair accessible vehicles. Brandi is always prompt to get pick up scheduled. Delivery very timely. [ View ] |
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| Great Company | | I found 1st Choice on this web site, after I had been dealing with another company for about 2 weeks. They were great and had a truck for me the very next day. I was kept in contact with the entire time my vehicle was on the road. The driver call... [ More ] |
|      | | Betty Hoffman | | 6/10/2010 6:38:00 PM |
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| Shipping from CA to TN | | From the first time I called the customer the service was excellent. The transport driver called a couple of hours in advance of pick up and met me where he said he would & WHEN he said he would. The car arrived on the exact date communicated a... [ More ] |
|      | | Louis W. | | 5/29/2010 10:01:00 AM |
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| First Honest company I found | | Brandi was terrific from the word GO! We as an Auto Group Will be using her again in the future. She is prompt, and actually does what she says. She had the most available carriers, and even delivered the vehicle earlier than expected [ View ] |
|      | | Jason Peebles | | 5/29/2010 9:07:00 AM |
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| Great service everytime! | | We are buyer agents for classic cars and have been using 1st Choice several times to find transportation for our customers' cars. Their customer service and prices are always good and they will find the right type of truck for any type of vehicle. Wi... [ More ] |
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| Great choice for shipping your car | | We did quite a bit of research on car shipping before choosing 1st Choice. We were very pleased with the competence, clarity, and efficiency of their operation. Very professional. Everything went smoothly. We were also confident in the responsibility... [ More ] |
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| Alaska Car Shipping | | I orginally booked with another company. I thought I had picked a good one! They were nice on the phone, they had a 5 star review here....boy was I wrong! (Later I learned they had an F rating with the BBB) After not picking up my car when promise... [ More ] |
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| Great customer service and highly recommend! | | 1st choice shipping shipped my vehicle from Oklahoma to Hawaii. Brandi was very friendly and scheduled my transport very quickly. Very friendly customer service, A+ for Brandi! Trucking company was B&L transport. Owner Brent was very friendly and... [ More ] |
|      | | Kelvin a | | 5/1/2010 5:01:00 PM |
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| 1st Choice was the best choice for us | | We live in Florida and, after making a new car purchase, we wanted to ship my wife's old car to her sister in Colorado. We researched "Auto Transport" companies for months prior to making our selection. There is so much confusing info out... [ More ] |
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| They were great | | I called on Friday, Monday I was getting a call from my driver letting me knmow he was on his way to the dealership to pick up my car. Lots of communication, no problems at all. Would highly recommend! [ View ] |
|      | | Natalie | | 3/2/2010 7:39:00 PM |
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| Great Service! | | We are so very pleased with the service we received from Brandy and 1st Choice shipping. After another company I had a contract with wouldn't return my calls or emails, I was a little frantic when I contacted 1st Choice Shipping. Brandy was so know... [ More ] |
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| 1st Choice Shipping Experience | | Brandi at 1st Choice Shipping was great to deal with and very courteous. This company delivered my car in an excellent manner and 5 days early...4 days total from NJ to WA state!! Although, their price was a bit higher than another competitive offe... [ More ] |
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| reliable, honest .competitive pricing | | I was searching the internet for a trucking company, after calling several companies who could not give me a direct answer on price or pick up and delivery time,untill we called 1st choice shipping and spoke to Brandy who immediately gave me price a... [ More ] |
|      | | donna | | 11/3/2009 8:32:00 PM |
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| Above & Beyond | | They did everything promised and more. I would use them again. Honest group that has greats level of communications ... [ More ] |
|      | | Gene | | 10/13/2009 10:20:00 AM |
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| Excellent Service, Great transport speed and care | | WoW! My representative, Brandi, was there for me every step of the way in not only the planning, but through the delivery as well. The driver of the transport company was very friendly and communicated with us through the transport as well. He was a... [ More ] |
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| Excellent brokers | | I've used 1st Choice Shipping three times now. I transport large, old and heavy Cadillac hearses and ambulances all over the country. Most carriers run from this type of vehicle but 1st Choice always finds me a carrier willing to haul my cars and a... [ More ] |
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| Chico CA to Pensacola FL | | 1st choice exceeded my expectations. I originally chose them because they were the closest to my location. I was pleasantly surprised when the trucking company was out of my hometown. Brittany told me she'd call back when she had located a company wh... [ More ] |
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| DO NOT USE THIS COMPANY UNLESS YOU WANT TO PAY FOR 2+ EXTRA WEEKS OF A RENTAL | | DO NOT USE THIS COMPANY- HERE'S WHY:
I was quoted 9 days from door to door and have an email stating this. Well, my car was picked up on the 9th and here it is on the 21st and I still have not gotten my vehicle. I understand that delays occur but... [ More ] | | Two extra weeks car rental?? I am confused by this post...
Jennifer booked her order on the 7th of July and we had her car scheudled for pick up on the 8th or 9th of July. During the cross country trip the truck had major mechanical difficulties and was running late. Jennifers original dates for delviery were July 17th or 18th. Here we are on July 21 and she is posting this review and her car is on the East coast now ready for delviery. She did not contact our office, until after she posted this review. Her email stated, pay for my rental car and I will remove this review. Before this we had not even heard from her. She states emails and calls were ignored, there were none.
As for as her change of quote goes, she got an automated quote, when she call we updated the quote...THEN she placed her order. She make it sound like we did a switch on her or something, which was so not the case.
We apologize for her delays, but we are honest here, it does happen to one out of about hundred cars we ship each month. Drivers do have delays at times and there is not a lot we can do about it.
Here is the only advise we can give future customers...IF YOU ARE MOVING ACCROSS COUNTRY DO NOT WAIT UNTIL DAYS BEFORE YOUR MOVE TO SCHEDULE YOUR AUTO TRASNPORT! [ view ] |
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| Recommendation | | It was a first for me shipping a vehicle. So, I got quotes from several companies on line. After reading reviews on some at web sites I decided to use 1st Choice shipping, even though I have found a somewhat cheaper quote.
I was not disappointed wi... [ More ] |
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| Shipping to Fairbanks, AK | | Wow! Brandi has gone above and beyond the call of duty for us! She was very helpful and got us the information we needed as this is was our first time shipping a vehicle. I would recommed 1st Choice Shipping to family and friends. Brandi and her s... [ More ] |
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| Satisfied Customer | | I can not say enough about this company. This is the second time I have used their services and they are great! I called on Tuesday 7/7/09 for transport. The vehicle was picked up by 2:30pm on 7/8/09 and arrived at its destination by 8a.m. on 7/10... [ More ] |
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| SHIPPED AS PROMISED | | BRANDI ALWAYS GOES THE EXTRA MILE AND DOES WHAT SHE SAYS. VERY PROFESSIONAL. THEIR RATES ARE EXCELLENT WITH FAST AND EFFICIENT SERVICE. THEY ARE VERY PARTICULAR ABOUT WHO THEY AWARD JOBS TO. [ View ] |
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| transport | | They were very price competitive when we contracted. They held their price even though prices had gone up by the time of pickup due to the increase in gas. The car arrived on time and no damage occurred. They have a very good website that is helpful.... [ More ] |
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| Some damage | | I can't hold the shipper liable for what happend to my vehicle (69 Mustang Fastback). Some time during the shipment the front left shock mount broke, thus causing the shock to rise up and dent and scratch the hood. The driver caught the problem pre... [ More ] |
|      | | Rich | | 5/27/2009 10:29:00 AM |
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| Excellent Service | | I have shipped a car before and it was a nightmare. My experience with 1st Choice shipping was pleasure. The company was professional and accommodating. My driver worked with me to pick up my car around my schedule and even personally drove my car t... [ More ] |
|      | | Tabitha | | 5/23/2009 8:42:00 PM |
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| 1st Choice Shipping - Great Job | | I was told about 1st Choice Shipping by one of our manufacturers. They were very good to work with, and were $500 cheaper than the normally contracted transport company. A pick up date was arranged within a few days of placing the order. The littl... [ More ] |
|      | | D. Solomon | | 5/21/2009 12:25:00 PM |
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| ASTONISHINGLY GREAT SERVICE | | This company, 1st Choice Shipping, gave me unbelievable, EXCELLENT service. I am extremely impressed with the entire experience I had with this shipment. Not only did my vehicle show up EARLY, but it was far less expensive, WAY FASTER, and I didn't h... [ More ] |
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| Very excellent service | | I needed to ship my car back home after I finished shcool. I called a few weeks before and told them I had a small window because I needed my car up until I left, but after I left there would nto be anyone there. They were accomodating and all went... [ More ] |
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| Second Car for our family | | My husband bought a car and used this company earlier this year with no problem. I of course called them when I bought my car. It was the same experience...No problems at all. Everyone in the office is so friendly! Will use again. [ View ] |
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| Delivery of vehicle from Oregon | | Great to do business with. Knowledgeable and Brandi was prompt in answering emails and arranging transportation. The only one we use to deliver our vehicles.! [ View ] |
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| No issues | | I contacted 1st choice after much research the one thing that helped me decide was the fact they had no complaints from the BBB. The car i bought was picked up on time and the driver called me with an udate for my delivery. [ View ] |
|      | | Jesse Cole | | 4/4/2009 12:28:00 AM |
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| DO NOT USE 1ST CHOICE SHIPPING........ | | PROS:
~Brandy was friendly. Honest about pick date and cost.
CONS:
~Vehicle took 16 days to arrive. Every imaginable excuse from weather to truck break downs. Anyway you look at it arriving at 11pm, leaving after midnight on the 17th da... [ More ] | | This review is not fair to give to our company. We scheduled Mark's truck right away after he placed his order. The driver did get stuck in VERY bad weather, as did many trucks in Feburary deep in Montanta. As for the damage, is was marked on the bill of lading when the vehcile was picked up. We were prompt about getting over insurance infomation to Mark, as he said he still wanted to file a claim. [ view ] |
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| 1st Choice Shipping | | We were very happy with the service received. They were very prompt and did what they said they would do. The vehicle arrived safe and in good condition.
We also appreciated 1st Choice Shipping's posting of their BBB ratings and link with their ... [ More ] |
|      | | havens | | 3/23/2009 2:03:00 PM |
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| My first Ebay purchase | | I purchased my first vehcile on Ebay and I was very concerd about the whole process. Shipping was waht worried me the most. However I had nothing to worry about. The day after my car was purchased it was picked up. The driver kept me informed and ... [ More ] |
|      | | Joe M. | | 3/20/2009 9:28:00 PM |
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| transport | | The over all the transport dispatch was fast to find a truck to make the haul for me. The rep that handled the set up did good job for the time she hsd to work with. The truck was much over sized and in an inoppretable state. It took team work to do ... [ More ] |
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| Happy customer! | | I was very impressed with the way this company handled the move of my vehicle. The driver was very courteous and gave me a good idea as to when I should expect his arrival. The vehicle arrived in great shape and I am very happy that I chose to use 1s... [ More ] |
|      | | Fletcher | | 3/6/2009 2:07:00 AM |
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| 11 Years | | It has rally been 11 years since I first started using 1st Choice. I could go on and on and blab about all the great jobs they have brokered for me and Dad but this is really to the point. NO HASSLES, NO DRAMAS, NO WORRIES....
Every time.
Consist... [ More ] |
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| Great Service | | I contacted 1st choice on Friday. Monday I had a call that they had my vehicle scheduled for pick up on tuesday afternoon. The driver was great! The communication was great. I would not hesitate to call them again. The women in the office are ve... [ More ] |
|      | | Chris | | 2/28/2009 1:55:00 AM |
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| Long Time Customer | | I have shipped many vehicles with this company. Brandi is always who I work with. She is always helpful and pleasant to work with. Of the transports I have scheduled with Brandi, only one had any issues, and that was with the driver causing damage... [ More ] |
|      | | Michael Barrow | | 2/11/2009 11:55:00 AM |
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| excellent experience | | We were very pleased with the service,the driver was very professtional made the pickup delivery on the times he said he would.will use this company again in the future. [ View ] |
|      | | alfred lemaistre | | 2/10/2009 11:01:00 AM |
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| pickup transport | |
Good friendly phone responce. Mid-range pricing, good service on both ends. Arrived on time and undamaged! Would use again & recommend to others. Ist Choise would be my Ist choise. [ View ] |
|      | | Chuck Milton | | 1/22/2009 7:18:00 PM |
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| GREAT ENCLOSED SHIPPING | | From the very first phone call I knew I had put my car in the right hands. The day my check cleared the dealership my car was picked up. I was notified right after pick up, and again right before delivery. The whole process only took about 10 days I ... [ More ] |
|      | | Becky | | 1/17/2009 1:34:00 PM |
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| What a relief | | I had friends and family in the pass that have moved their cars and have listened to the stories about drivers being late and companies giving them the run around. Well when i needed to more my car i took the time to check out companies. 1St Choice... [ More ] |
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| Car Delivery | | Everyone at 1st Choice was courteous, extremely efficient and stayed in touch throughout the entire process to ensure everything went smoothly. Chris arranged to have my car picked up in California within days after I contacted them and it was delive... [ More ] |
|      | | Jacob Jones | | 12/29/2008 8:04:00 PM |
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| my car | | We have never shipped a car before so looked at all the reviews very carefully before calling a few carriers. The women at 1st Choice answered the phone professionally and promptly, answering all our questions competently. They followed up numerous ... [ More ] |
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| delivery | | We have used 1st Choice twice now for shipping. Both times we had no problems with our shipping process. The cars were picked up on time and delivered on time as needed. The girls in the office are great. They answer all your questions and keep g... [ More ] |
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