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AA United Auto Transports Inc 
Location:249 N. Brand Blvd #433
Glendale, CA 91203
Phone Number:(800) 963-5505
Website:http://www.unitedautotransport.com/
Email:quotes@unitedautotransport.com
Time On Site:3 Year(s), 6 Month(s). Since 1/22/2007 8:05:00 PM
FMCSA Licensing:
MC-
AuthorityStatus
Common Carrier
Contract Carrier
Broker
 View government license and insurance information.
Company Type:
(Interstate)
Please Update
** This information is generated by the FMCSA Information **
 
United Auto Transport is an auto transport company providing service to the United States and worldwide! We are committed to providing you with the best rates and customer service. UAT provides professional auto transport services throughout the United States and overseas. We can meet all your vehicle transport needs, including cars, motorcycle transport, RV transportation, boat shipping and more! UAT is dedicated to providing quality auto transport services from pickup to delivery. The safety and security of your car transport is our top priority.
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Overall Rating (Last Two Years*):


40 ratings & reviews posted


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  • Do The Reviews Accurately Represent This Company?
    AA United Auto Transports Inc reports that they have an average of 2500 customers per year. Currently, this site has 9 reviews posted by individual customers for the past 365 days. So approximately 0.36% of AA United Auto Transports Inc customers have posted a review.

    This means that 99.64% percent of their customer’s opinions are not represented on this site.
    Subject: AWESOME!
    Review:After a horrible experience with Express Auto Transport, I switched to this company which actually came in a couple hundred bucks cheaper besides. I received a booking # within hours of placing my order (as opposed to waiting 6 days with no answer/r... [ More ]
    Rating:
    Poster:Ben S
    Date:6/23/2010 4:05:00 AM
    Subject: Questionable veracity; never picked up vehicle!
    Review:IF YOU HIRE UAT, YOU DO SO AT YOUR OWN RISK! My NFL client's exotic vehicle NEVER WAS PICKED UP! PLEASE READ THE FOLLOWING: My firm paid a deposit of $300 (which was refunded via mail). The problem was three fold: (1) when CHRIS at UAT alle... [ More ]
    Rating:
    Poster:Chris
    Date:2/23/2010 11:30:00 PM
    Subject: auto transport seattle wa to pittsburgh pa
    Review:i bought an auto on the internet and arranged to have it shipped from seattle wa to my home in pittsburgh pa. the car w as picked up the next day after i contacted united. their price was very reasonable and in line with other quoates i recieved. ... [ More ]
    Rating:
    Poster:craig McCormick
    Date:12/16/2009 11:05:00 PM
    Subject: UAT Review
    Review:UAT was fantastic! They called, confirmed delivery, delivered on time without any problem. price was very competitive and they charged waht they promised. The get a A+ from me! [ View ]
    Rating:
    Poster:Moin Shaik
    Date:12/1/2009 4:43:00 PM
    Subject: transport
    Review:UAT has transported many vehicles for me successfully. Details are tight and have always been on time as agreed. It's important especially when shipping New Luxury Vehicles for the transporter to pick up all keys, remotes, mats, etc. UAT has done ... [ More ]
    Rating:
    Poster:RICHARD
    Date:11/24/2009 3:31:00 PM
    Subject: Good Company/Iffy Service
    Review:I would probably use UAT again, but I'd be prepared. The worst thing about our experience was the car was originally promised to be picked up on Saturday, October 21st and we sat home waiting for the driver to show up, and no one came, and no one sh... [ More ]
    Rating:
    Poster:Joe F
    Date:11/6/2009 3:56:00 AM
    Subject: Review
    Review:Great communication with the company. Excellent driver and no problems what so ever. the price was very right so I'll use them again. My classic car was delivered on time in an enclosed trailer. The car had been loaded well and was unloaded by the... [ More ]
    Rating:
    Poster:Phil P
    Date:11/5/2009 10:20:00 PM
    Subject: Exceptional Customer Service
    Review:Very professional. Thank you for for moving my car with ease. I never had any problems with my car or contacting Damien. Thank you. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ View ]
    Rating:
    Poster:Jamie Acevedo
    Date:10/26/2009 9:03:00 PM
    Subject: Harley-Davidson Motorcycle Delivery - Excellent service
    Review:I had called a few other transportation companies and was told that pick-up for my bike would take 1-5 days and could take up to 15 days for it to be delivered. I spoke to Arnold at UAT and he told me they could pick it up the next day and have it de... [ More ]
    Rating:
    Poster:BK
    Date:8/9/2009 8:55:00 PM
    Subject: Dishonest and unable to honor agreements
    Review:This is one of the most dishonest and disreputable trasport companies I have ever dealt with. They value their relationship with their drivers and subcontractors far more than those of their custoemrs despite the fact that these are the people keepi... [ More ]
    Response:This customer was given a written confirmation of the exact amount of his vehicle via email and sent a response to that email confirming that he understood the price before he placed the order. There was no promise of reducing that rate because it had already been scheduled with a driver at the agreed-upon rate and the customer was already notified of that update. When a driver is scheduled for a pickup, dates and times are not guaranteed due to the nature of the business. That is clearly stated in our terms and conditions which the customer must agree to before he is able to place an order with our company. [ view ]
    Rating:
    Poster:Mike LeBeau
    Date:7/14/2009 2:50:00 PM
    Subject: horrible customer service, dishonest
    Review:Very bad experience. Individuals who I dealt with at the company clearly had no idea of when my car was going to be picked up, and by who (carrier). Car was not picked up on designated date. Another carrier was assigned last-minute. Carrier made un... [ More ]
    Response:The driver that was scheduled to pickup this vehicle asked the customer to meet him someplace close by because he was not allowed in the residential area that the vehicle was located at. Due to the size and weight of the 18-wheeler trucks that are sent to pickup these vehicles, there are restrictions as to where they are allowed to go to avoid damaging their own truck as well as any other vehicles that are already loaded onto the trailer. The customer was not willing to be flexible with the arrangements of the pickup. The customer was sent a full refund for his deposit in a timely manner even though our terms clearly state that there is no refund after a driver has been scheduled. Our terms also as explain that we get as close to the customer’s door as we are able to during pickup and delivery, which doesn’t necessarily mean we are able to get directly in front of your door. [ view ]
    Rating:
    Poster:anir
    Date:6/15/2009 11:02:00 AM
    Subject: Auto transport from MS to CA
    Review:Great service - from initial contact to delivery at my door. No fuss, seamless service, pick-up and delivery on-time. Well worth the fee. Arnold is a 10+ employee. [ View ]
    Rating:
    Poster:Kathleen
    Date:6/12/2009 1:39:00 AM
    Subject: 1977 Travco 270 Motorhome Transport
    Review:United Auto Transport hooked me up with a transporter (JMJ Trucking) who could pick up in about 5 days. He arrived 2 days after the schedule which was no problem because he kept us informed of his progress and I told him to take his time and not get ... [ More ]
    Rating:
    Poster:Tom Mylan
    Date:6/9/2009 11:00:00 PM
    Subject: Subaru transport
    Review:I would definitely use this company again. I found them to be knowledgeable and helpful to me in shipping my vehicle from Arizona to Washington. The driver was courteous and very nice to work with. I felt my vehicle was in a trustworthy transport.... [ More ]
    Rating:
    Poster:G. Johnson
    Date:6/9/2009 10:34:00 AM
    Subject: Car Transport
    Review:UAT was fantastic! They called, confirmed delivery, delivered on time without any problem. price was very competitive and they charged waht they promised. The get a A+ from me! [ View ]
    Rating:
    Poster:Perry
    Date:6/5/2009 4:21:00 PM
    Subject: Great price and service
    Review:Shipped and transported car from Hawaii to Florida. Price was very reasonable and the car arrived on time with no damages or issues. Great company and I would do business with them again. [ View ]
    Rating:
    Poster:Scott Finklestine
    Date:5/23/2009 9:41:00 AM
    Subject: Customer Service
    Review:I purchased a car online and found United Auto Transporters online as well. They gave me a great rate and a delivery time well under that of any others I called. I scheduled the pickup for the Monday following payment for the car. My error as the ... [ More ]
    Rating:
    Poster:K. Cooper
    Date:5/15/2009 4:23:00 PM
    Subject: Pick-up Date
    Review:Day one was a No-Show. Even after several calls, no one seemed to know who would pick us up, or when. Several notes went to Tanya, our contact person. She didn't call back. We finally reached her by calling her. She said she would call me "... [ More ]
    Rating:
    Poster:Brian
    Date:5/13/2009 1:40:00 PM
    Subject: Great Service!
    Review:Wanted to Thank you for the Great Service you have provided me and my company! I would most definately use you guys again and Of Course recommend your company to all my friends, family, and Colleagues. Thank you! Environmental Construction, Inc. ... [ More ]
    Rating:
    Poster:Lara
    Date:4/23/2009 3:36:00 PM
    Subject: good service
    Review:I called UAT and got the car shipped within a week. The driver arrived early, and handled the car prepositionally. The driver was really honest. Some of my personal stuff were not allowed to enter the port, he was kindly returned all the items on his... [ More ]
    Rating:
    Poster:Alen
    Date:4/9/2009 3:18:00 PM
    Subject: Auto Transport
    Review:I chose United Auto Transport at random on line. They were curtious and helpful. They arranged for a driver and delivery at least 3 days earlier than I would have asked for. The car arrived in good shape. I would recommend them. [ View ]
    Rating:
    Poster:david carroll
    Date:2/11/2009 2:28:00 PM
    Subject: WOULD NOT RECOMMNEND
    Review:i had transported my car Nissan altima 2008 through UAT after reading all d reviews from CA to VA but when i recived my car there was a big dent on my bumper n few scratches.. from then on i , calling them sevaral times. but they r not ready to p... [ More ]
    Response:United Auto Transport was not notified of any damages to the vehicle. The customer dealt directly with the driver. In our terms and conditions we clearly state that we are a broker and we contract out to drivers. When the damage occurred UAT was not made aware of the damage and we were not able to help with the claims process. After speaking with the customer, he indicated that he spoke with the driver's insurance company and they denied his claim. Our terms and conditions clearly state the steps that should be taken during a damage. Since we were not notified, we could not help with the claims process. [ view ]
    Rating:
    Poster:Nehal
    Date:2/9/2009 4:43:00 PM
    Subject: NOT FULFILLING CONTRACT AGREEMENT
    Review:ARVIN ASSURED ME THAT THE COMPANY WAS LICENSED BONDED, IN GOOD STANDING WITH THE BBB AND THAT THEIR DRIVERS ARE COURTEOUS AND PROFESSIONAL, AND THAT HE COULD FULFILL MY TRANSPORT NEEDS. TRANSPORT FROM FL TO CA IN AN ENCLOSED HAULER IN A TIMILEY MANNE... [ More ]
    Response:Mr. Dennis Beasley had scheduled the pick up of his Corvette to be on January 7th, When my driver went to pick up the vehicle on the 7th Mr. Beasley said that he wanted the vehicle to go in an enclosed trailer. We cancelled the pick up with the open trailer and sent out a enclosed trailer the following morning to pick up the vehicle. On average the enclosed carrier cost about $500 more than the open carriers but in this case we did not charge Mr. Dennis Beasley for the enclosed trailer. When the driver picked up the vehicle both Mr. Dennis Beasley and Mr.William Billie Vanhook did an inspection of the vehicle and marked all the damages on the bill of lading which we have a copy of. The bill of lading stated that there were damages on the front end of the vehicle. After the inspection was complete Mr. William Billie Vanhook signed the bill of lading stating that the information was correct. Upon delivery of the vehicle both my driver and Dennis Beasley did a complete inspection on the vehicle to insure that there were no damages other than the ones marked on the bill of lading upon pick up of the vehicle. After the inspection was completed Mr. Dennis Beasley signed the bill of lading. The bill of lading that Mr. Dennis Beasley signed stated... "The Costumer/Consignee hereby acknowledges and represents that he or she has received this vehicle in the same condition as it has previously been delivered to the transporter except as noted above, and hereby releases the broker and transporter from any claims for damage to the vehicle. Will not honor any claims made after delivery signature." by signing the bill of lading Mr. Dennis Beasley accepted that the vehicle was delivered in the same condition as when it was picked up. [ view ]
    Rating:
    Poster:DENNIS
    Date:1/6/2009 2:52:00 PM
    Subject: Fast Shipment
    Review:Called United Auto Transport and spoke to Arvin. Arvin ended up getting me a pretty good price of $700 to ship minivan from North Carolina to Alabama. Even though I had other quotes around $450-$500, I trusted UAT's reviews to make sure my vehicle ... [ More ]
    Rating:
    Poster:Brad D.
    Date:12/13/2008 10:30:00 AM
    Subject: Review
    Review:Found them thru the yellowpages. Communication was good. They didn't ask too many questions, they understood what was expected. Offered good service for a good price. [ View ]
    Rating:
    Poster:SOS Global Express
    Date:11/25/2008 1:35:00 PM
    Subject: Gross incompetence
    Review:The the company uses misdirection and half truth. Schedule for Monday Oct. 20th, a no show. Requested a new pickup date, Fri Oct 24,. The Oct 24 date was a 2nd no show, no phone call. The specific instructions were no one available Tue 21-Thu 23 to r... [ More ]
    Rating:
    Poster:Mario Rivas
    Date:11/19/2008 3:53:00 PM
    Subject: Great job
    Review:United Auto Transport did a great job. Timing and price was exactly as promised. Delivery team was excellent. I recommend this service to anyone that needs a vehical delivered in the US. Our van needed to be transported from Rochester Minnesota t... [ More ]
    Rating:
    Poster:Bill
    Date:11/12/2008 7:42:00 PM
    Subject: United Auto delivered what they promised
    Review:I am very pleased with United Auto. I had to get a vechile from Montana to South Carolina FAST. They assured me it would get there on time. I was very nervous that it wouldn't get there on time since it took longer than expected to find a driver ... [ More ]
    Rating:
    Poster:K Humphrey
    Date:11/12/2008 12:13:00 PM
    Subject: First Rate Transport Experience
    Review:I had to ship a car from Santa Fe to Los Angeles, and wanted to say that my experience with UTA and their affiliated Driver was first rate. Professional, On-Time, without any stress or drama. They completely performed at every step of the way in ful... [ More ]
    Rating:
    Poster:David Darragh
    Date:10/27/2008 4:36:00 PM
    Subject: Outstanding Service, Highly Recommended
    Review:This is my first time calling for transport service. I purchased my vehicle (BMW M5) last week and needed transport services from Carol Stream, IL to New Orleans, LA. after calling around to about 6 places and everyone said they will return my call, ... [ More ]
    Rating:
    Poster:Bart Tran
    Date:10/24/2008 3:39:00 PM
    Subject: Motorcycle Delivery
    Review:From first contact with dispatch to seeing the driver rollup at my front door the experience was professional and courtious. Price quated was below most competition. United Auto came as a recommendation to me by others in the collector car business. ... [ More ]
    Rating:
    Poster:Jack Posemsky
    Date:10/23/2008 7:21:00 PM
    Subject: Great service
    Review:Price was lowest of the two quotes I recieved. They picked up the car when they said they would and delivered it on time. This was far superior to the last transport company I used. [ View ]
    Rating:
    Poster:Erik
    Date:10/23/2008 4:39:00 PM
    Subject: UAT - good job
    Review:United transported my vehicle from coast to coast. Several phone calls confirmed details prior to pick-up. All timeframes and deadlines were met. Employees were professional and knowledgeable. I took a chance on packing the interior of my vehicle... [ More ]
    Rating:
    Poster:WD
    Date:10/23/2008 9:05:00 AM
    Subject: Excellent
    Review:This was the second time I used UAT and I was amazed at how quickly everything went together. The carrier went over the car at pick up thoroughly and was on time as promised in perfect condition. One day from MO to TX with other stops is incredible.... [ More ]
    Rating:
    Poster:Brad
    Date:10/18/2008 9:38:00 PM
    Subject: UAT & Puzzle Auto Transport
    Review:I had a Mazda Miata & Honda Element transported from Los Angeles to Fort Myers by United Auto Transport... I got price, quality and service, a rare combination these days. Arnold at UAT and their contractor David at Puzzle Auto Transport handl... [ More ]
    Rating:
    Poster:J. Henry
    Date:10/13/2008 12:53:00 PM
    Subject: Pleased with service
    Review:This was the second time I have used United Auto Transport this year and both times I was very pleased. Arnold with United Auto Transport was my sole contact person who was personally available via email, instant messing, and phone. He kept me well... [ More ]
    Rating:
    Poster:Mike Pettee
    Date:10/13/2008 12:27:00 PM
    Subject: transporting a collector car from Arizona to Oregon
    Review:After looking at BB reports, I decided on United Transport due to all of the positive comments. My first contact with Arvin was very positive. My car is a long-wheelbase car, and he listened and acted favorably upon my explanation. Although the pr... [ More ]
    Rating:
    Poster:Dick Romm
    Date:10/7/2008 7:31:00 PM
    Subject: United Auto Transport BETTER than promised
    Review:You will read alot of horror stories about auto transport companies and when it came time to ship one of our cars to my son in Ca. we were concerned about what kind of service we would receive. After doing some investigation we went with United Auto... [ More ]
    Rating:
    Poster:tom rice
    Date:9/4/2008 9:27:00 AM
    Subject: Excellent
    Review:Thank you very much for your service. United Auto Transport and Pioneer transported my car in a very short notice when all the bigger companies turned me down. I recommend them and will use them again. [ View ]
    Rating:
    Poster:Sanaz
    Date:9/4/2008 8:36:00 AM




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