Dependable Auto Shippers (DAS)  | |
| Location: | Mesquite, TX 75149 |
| Phone Number: | (800)826-1083 |
| Website: | http://www.dasautoshippers.com |
| Email: | dascs@dasautoshippers.com |
| Time On Site: | 7 Year(s), 4 Month(s). Since 3/27/2003 5:04:00 PM | | FMCSA Licensing: | MC-249800 | Authority | Status | | Common Carrier | Active | | Contract Carrier | Active | | Broker | None | |  View government license and insurance information. | Company Type:
(Interstate) | Carrier
** This information is generated by the FMCSA Information ** | | | | DAS (Dependable Auto Shippers) has enjoyed over 55 years as the industry leader in vehicle relocation. Our legacy has spanned over 1,200,000 vehicle deliveries during that time. Our national network of terminals provides consumers the added convenience as well as, economic rates with the dropping off and/or picking up their vehicles. We also provide a true door-to-door service where we will arrive at your doorstep with a flatbed truck versus having to meet us at a remote parking area. We can also provide you with a Guaranteed pickup date, if time is of the essence.
DAS has enjoyed a long-term relationship as a preferred carrier with eBay Motors as well as, all of the leading third-party relocation & moving and storage companies. These relationships have helped DAS become a top quality vehicle relocation provider with the highest level of service. Our focus is on you and the on-time, damage-free delivery of your vehicle - everytime. |
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Have your own experience with Dependable Auto Shippers (DAS) to share? Click Here to add a review. Overall Rating (Last Two Years*):  
343 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Dependable Auto Shippers (DAS) reports that they have an average of 115000 customers per year. Currently, this site has 114 reviews posted by individual customers for the past 365 days. So approximately 0.10% of Dependable Auto Shippers (DAS) customers have posted a review.
This means that 99.90% percent of their customer’s opinions are not represented on this site. |
| Broken car and 2 weeks late | | This company dropped my landrover off a truck and broke my backwindow, sparetire, windshield wiper, bent the frame. And today they're offering me $200
STAY AWAY FROM THEM!!!!!!!!!!!!!!!!!!!
They sent my car to a cheap shop that didnt fix a... [ More ] |
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| No Straight answers | | My car has been stuck in Idaho for over a week. I get a different excuse every day with no new dates, only it will be there tomorrow. At this time I believe they have wrecked the care because any normal company would have executed a backup by now. I ... [ More ] |
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| Un-dependable | | Dropped off two cars on June 28, 2010. Moving across the country from California to Florida and was told it will take about 14 days. I received one of the cars a day late with damage and as of today, still waiting for the other car. Everyday call an... [ More ] |
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| DAS cross country car shipment | | The car took a full week longer to arrive than was promised, and there are 25 extra unexplained miles on the odometer.
On the plus side, the car did eventually make it to Cali.
I would not use this carrier again. [ View ] |
|   | | William Crawford | | 7/15/2010 5:12:00 PM |
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| DAS Service | | My biggest issue with DAS is that I was sold expedited service with the assurance that the transport would be tracked to assure it would be there in the specified expidited service. There were extenuating circumstances which made this delivery sched... [ More ] |
| | | Debbie | | 7/9/2010 2:12:00 AM |
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| Go Terminal to Terminal!!! | | After researching many options and realizing the challenges associated with brokers and haulers, I learned about the terminal to terminal option with DAS. Saved so much hassle. Was not on call with the truck driver but instead simply notified that my... [ More ] |
| | | M. McGinnis | | 7/8/2010 8:58:00 PM |
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| Bad experiences, Rude worker | |
Every rude person who picked up my car. They made up the damages on my car. For example, they said there was scratches, there was not .. and i showed them by rub it by my finger. then he removed it from the report. but Later, they said 'your car is... [ More ] |
| | | la2009boy | | 7/6/2010 7:03:00 PM |
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| Worst Auto Shipping Experience EVER!! | | This was the auto shipping nightmare from HELL! Gross incompetence, negligence and outright misrepresentation define my experience with Dependable Auto Shippers! I still don't know the full extent of the damage to my classic 1932 Rolls-Royce automobi... [ More ] |
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| Terrible Service!!! | | Dropped off my vehicle in CA on 6/8....not picked up until 6/16....Charles Beaty lied about driver availability and when it would be picked up...twice! Once it arrived in Frankfort, IL (12 days after it was dropped off) which is 4 hours from my home... [ More ] |
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| Auto Transport | | I shipped my car thru DAS from CA to PA, when I picked it up in PA it was on a dirt lot it was filthy, a couple scratches were on the drivers side door. That was my good experience. The bad experience was when I shipped my car back from PA to CA a ... [ More ] |
| | John | | 6/23/2010 10:23:00 PM |
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| Late, Damaged, and a Dishonest Claims Process | | The military recently moved me from Virginia to Washington. I decided to ship one of our two cars so that my wife and I would not have to drive both cars almost 3000 miles. The estimated shipment time for my truck was 14 days, but instead it took 2... [ More ] |
| | | BROJD | | 6/22/2010 7:42:00 PM |
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| Met or beat every schedule | | After having serious problems for more than a week with Classic Auto Express, DAS was recommended to me and I called them on June 7. I was quoted $785 to ship my car from Reno, NV to Princeton NJ, with a promise to pick it up in 7-9 days. For an addi... [ More ] |
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| trongly NOT recommend to use Dependable Auto Shippers (DAS) | | I would strongly NOT recommend to use Dependable Auto Shippers (DAS) since my tire was damaged by a big screw into it after I received it and they refuse the claim and the costumer service center's supervise (1-800-826-1083 ext 5037) even said I need... [ More ] |
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| Well Pleased with DAS | | After waiting over a month for a door-to-door transport company to pick up my car, we decided to use DAS. The problem with the first company was that our destination was "too far" from a freeway. No one told us that when they took our dep... [ More ] |
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| Unreliable and Poor Customer Service | | Our car was picked up in southern CA on April 27th and per the phone arrangements made, it was to be delivered in Indianapolis between May 8th and 11th.
Because of GPS tracking on the vehicle, we were able to see that our car sat in LA from April ... [ More ] |
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| Lost | | My 2007 Honda Civic Hybrid was picked up on time May 17,2010 in Oxford,MS for shipment to Las Vegas,NV ETA June 1,2010. On May 20 I called DAS to let them know I was in Las Vegas awaiting my vehicle and updated them with my new address. I was told... [ More ] |
| | | B.Mathis | | 6/1/2010 5:45:00 AM |
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| Do not use DAS they lie | | Again another unhappy customer they promised a pickup date of May 19th never picked up till the 21st it has been in Atlanta since then. The tracking system is a joke. Customer Service knows nothing and also the salesman. They take you money and then ... [ More ] |
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| Bobby Jackson | | Received excellent customer service from Bobby Jackson. It was worth paying the guaranteed delivery date rate as my car was picked up the day after I placed the order and it arrived in Massachusetts in seven calendar days (from Thursday to Thursday)... [ More ] |
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| Took Car for Joy Ride | | I've used DAS a few times. A few months agao I had items stolen from the trunk...obviously an employee. This time .. you won;t believe this one .. I received a citation for running through an EZpass toll on the George Washington Bridge in NJ.....ex... [ More ] |
| | | Paine | | 5/20/2010 11:44:00 PM |
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| 2002 "Collector Edition" Trans-Am | | My Show Car is still in transit and hopefully it will be delivered within the next week!
After checking with several shipping Companies I chose D.A.S. and was told about 2 weeks! After paying for it and car getting pick-up, statis changed from May 1... [ More ] |
| | | Bill Short | | 5/19/2010 12:46:00 PM |
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| theft | | After trying for several days I finally received a date for pickup I did not know before pickup that personal 'affects' (sic) and property are not supposed to be left in the car. When I handed over the keys to my car, I expected that I was doing so ... [ More ] |
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| Mixed feelings... | | First contact/scheduling and eta for pickup and delivery were great - Armando was the rep. The car was picked up quickly and delivered by the expected date. The website tracking was accurate up until the last 3 days. It said the car was in NJ and ... [ More ] |
| | | Bill M. | | 5/4/2010 8:12:00 AM |
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| Great Company | | I don't usually write anything up, but I would like to let people know DAS did an excellent job! I would recommend them with the highest rating. My Booking Agent Bobby Jackson was very professional and explained the whole process to the T. I track... [ More ] |
| | | JENNY VAZQUEZ | | 5/1/2010 10:30:00 AM |
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| NEVER use these guys! | | We used them last year and all went well. this year was a disaster. The car sat at the drop-off point for over 2 weeks. we never knew what was happening as the salesman knows nothing and tells you to call customer service. When you call them you ... [ More ] |
| | | M. McCarthy | | 4/30/2010 2:11:00 PM |
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| Damaged Corvette | | I dropped off my 2006 convertible corvette at the DAS Gardenia California location on April 7th, 2010 and was told it would be delivered to Elma New York in 10 to 12 days. The tracking eventually showed the car would be delivered on April 22nd, whic... [ More ] |
| | | Frank McMonagle | | 4/29/2010 3:50:00 AM |
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| Find another company | | Anyone who rated this company 5 stars was probably compensated by DAS
Pick up Date March 13, 2010
Drop off Date April 12, 2010
Took 30 days to receive.
Company only cares that they receive your money.
Once your credit card is charged its all do... [ More ] |
| | | Salina | | 4/27/2010 1:29:00 PM |
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| Irresponsible Service & Attitude | | I had used DAS ' Expedite Service in April '08 to ship our SUV from Ft. Lauderdale to Syracuse, NY. The vehicle arrived on time and in great shape ... a pleasant experience. This year I called DAS on March 29th & dealt with Steve Linders.
I ex... [ More ] |
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| Late, Late delivery | | My car was dropped off at a DAS lot near Philadelphia on April16 according to the dealer I bought if from. The distance is 950+/- miles to the delivery town.Their automated system said it would be delivered April 21. That's 5 days @ 190 miles a ... [ More ] |
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| Dont use them!!!!! | | I am writing this complaint about Dependable Auto Shippers and how they handled the
recent shipping of my vehicle. I placed my order with Tom Dickson on 10/28/09 and he
assured me that it would take no longer than 10 days to deliver my SUV to Las V... [ More ] |
| | | Paul | | 4/20/2010 12:51:00 PM |
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| car transport disaster | | Purchsed special insurance. Car was received damaged and out of gas. Claim was denied. Car delivery was way over agreed date. Car took 20 days to received it. I would never recommend this company to anyone. [ View ] |
| | | Steven | | 4/12/2010 4:12:00 PM |
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| Das cant tell me when to expect delivery | | My pickup was picked up on time 3-12-2010 and was supposed to be delivered on 3-27-2010.It sat at the San diego terminal for a week and then was loaded on started on its journey.I tracked it on their system as it was moving,pretty neat system.It made... [ More ] |
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| DAS shipment | | I tried out another firm that was cheaper. It was a disaster. Cheaper price does not mean better, so I had to cancel. I have used DAS 3 times now and no problems with any of them. Customer service was professional. If I had called DAS to begin with ... [ More ] |
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| Service Review | | DAS was a very good dependable service provider.
Charles the sales person was extremely helpful in adjusting several changes to the order making sure that all the arrangements were promptly updated and secured.
I would reccomend DAS to anyone s... [ More ] |
| | | Bruce | | 3/25/2010 1:53:00 PM |
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| Shipped for free | | I secured an order with DAS on 3/05/10 and was told a delivery time of 3/17/10 which I accepted. My truck was to be delivered to OKC, I live in Kansas and planned on renting a car one way to pick it up. My truck was not picked up until 3/19/10 and ha... [ More ] |
| | | Craig Clark | | 3/22/2010 7:09:00 PM |
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| Do Not Use DAS Beware | | They were late, Lied about shipping it enclosed, destroyed a 90k Corvette, ended up selling Car and took 10k loss, denied my claim saying I failed to physically note damages on the bill of Lading when I called Immed took video and pics and was never ... [ More ] |
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| Highest Level of Customer Service | | Everyone I dealt with from Charles Beaty to Lamar (the gentleman who dropped my car off in GA), were very courteous and professional and extremely accommodating to my needs. [ View ] |
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| Long Haul (Cont.) | | I continue my review (see 12/19/2009) since there was a claim for damages. On 12/22/09, I started the claims process after informing Gina Swift who emailed me the required forms. After 39 days, 3/02/2010, I received a check. The process seemed slow b... [ More ] | | Thank you for the upgrade Mr. Dougherty. We appreciate you giving us a chance to resolve your claim and offer you an increased level of satisfaction. [ view ] |
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| Not such a great choice for classic cars | | I used DAS a year ago to bring a rotissourie restored car to NY from CA. and although they were not overly intelligent in some things they did it did arrived undamaged so when a broker was getting no where picking up this vehicle I figured I would gi... [ More ] | | DAS has researched this move and certainly apologize that Woody didn't receive the service he expected. Regardless of the stature of the car, the shipment was booked as a standard vehicle shipment. So, although it is afforded the same high-level of care in which we treat every vehicle, it didn't receive any "special" treatment. At the end of the day, the vehicle arrived on-time and undamaged. DAS does, in fact, offer an enhanced service for classics and show cars through our Specialized Logistics division. Vehicles shipped through this program are handled outside of our standard fleet and receive more of the "extra" attention that this customer may have expected. [ view ] |
| | | Woody | | 2/27/2010 9:53:00 AM |
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| customer service | | So my conclusion is that shipping a car that you care about is going to be an ordeal- there are so many factors out of your control, including the companies needs and weather. But what I really want to talk about is that even though the whole proces... [ More ] |
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| Non Shipment of vehicle | | Car was picked up on Feb 10th in California. I paid extra to have the car delivered on or before Feb 20th. Was promised it would arrive by the 20th. It is now the 19th of Feb, and the car still has not left California. Yesterday they promised it woul... [ More ] | | DAS has researched this move. We certainly apologize for the late shipment. Just for the record, the vehicle was delivered on March 1st and the extra fees for expedite were refunded. [ view ] |
| | | Greg hargrave | | 2/19/2010 8:52:00 PM |
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| They never paid me!!! | | We are a small transport company. We worked for DAS in the past, for around 2 years. I have never worked with a worst company than DAS. They did not paid me, they made imcomplete payments and they deducted money from me saying I caused damaged on veh... [ More ] |
| | | R&G Motors Transport | | 2/17/2010 8:16:00 PM |
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| DAS Evaluation | | The car was picked up timely on 2/1 and the original delivery date was 2/11. I checked a few days later and noted the date had been moved to 2/15 which to me was unacceptable. I talked to several customer service people over the next several days a... [ More ] | | We apologize for Mr. Bourne's car running late. Unfortunately, the unusually harsh weather that has impacted the eastern seaboard has also had a negative impact on getting our trucks moved around the country. Hopefully the severe east coast storms are behind us and scheduling can return to normal. [ view ] |
| | | L Bourne | | 2/16/2010 5:26:00 PM |
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| Stay Away! | | Delivery was late by 10 days - which was 59% longer than the estimate. (I know, it's an "estimate", but 59% is a HUGE deviation. Nobody defines an "estimate" to have a 59% margin of error).
Moreover, the tracking system, whi... [ More ] |
| | | Sriram | | 2/14/2010 5:05:00 PM |
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| TERRIBLE | | DAS shipped my new car and caused over $800 in damage. Part of my hood was smashed in and the paint was missing down to the metal. I called them to file a claim & was told they have a DEDUCTABLE FOR THE DAMAGE THEY CAUSE TO YOUR VEHICLE. Also, if... [ More ] | | A unique feature of using DAS is the option of saving money on shipping by waiving damge coverage, as is the case here. When a customer decides to waive coverage to get a discounted rate, they are agreeing that damage coverage, if needed, will be handled by their personal auto policy. Under this discount program, DAS liability is limited to $150.00. [ view ] |
| | | Travis | | 1/29/2010 4:07:00 PM |
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| Undependable Auto Shippers | | DAS, the worst vehicle shipping company i've run across and I've used others. Came highly recommended but if I would have read the reviews, I would have never used them. My 67 Restored Mint Chevelle was dropped off in Medford Oregon Jan. 6 and was to... [ More ] | | Mr. Bagwell's vehicle was delivered to him on 01/26. As this shipment id dnot include a guaranteed transit time option, the ETA given at time of booking was an ESTIMATE. We apologize if our representative failed to explain ETA vs. Guaranteed Transit. [ view ] |
| | | Richard Bagwell | | 1/23/2010 7:53:00 AM |
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| DO NOT USE DAS (Dependable Auto Shippers) | | SUV was picked up on 12-29-09 (quote on phone - delivery time about 2 weeks plus or minus 3 or 4 days). Today is 01-22-2010 and SUV is still in TX. No one return my calls. Been using rental vehicle for 2 weeks + and I'm sure they will not reimburse... [ More ] |
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| DO NOT SHIP WITH DAS | | DAS shipped my pristine VW Beetle from Linden, NJ, to Honolulu, HI, in July 2009. When the car arrived (late), it had long scrapes across the entire back bumper, dozens of paint chips all over the body and INTERIOR damage. How did it get INTERIOR d... [ More ] | | DAS has researched this shipment. The inspection of the vehicle completed at origin indicates that the car was not prisitne, but actually had many chips and scratches prior to DAS taking custody of the vehicle. However, it was determined that some of the damage claimed was new and the claim was settled to cover those items. [ view ] |
| | | R Woods | | 1/22/2010 3:41:00 PM |
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| Horrible Service | | I have never experienced the POOR customer service like I received from DAS in my life. I would NEVER consider EVER using this comapny again. I requested return calls NUMEROUS times & left messages and received no response. After leaving 4 messag... [ More ] | | DAS has researched this move. Mr. Christensen is correct. Expedited transit was pruchased and there is no logical reason why this shipment was late. The additional fees have been refunded and we extend our apologies for the failure. [ view ] |
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| It never got picked up... | | DAS was recommended by the dealer from whom I purchased my car. I had never bought a car from out of state before so this was a new experience for me. I figured my dealer's reference would be a good one.
DAS was great at first. Quoted price termin... [ More ] | | DAS has researched this issue. The vehicle was dropped off at the Pittsburgh terminal on 12/28 with an ETA to destination of 01/13. On 01/07 (6 days prior to due date), the customer advised us that he was going to have the vehicle picked up by another carrier. Essentially, DAS was not even given a chance to get the vehicle to destination before the customer opted to cancel.
We're glad to hear that the customer was able to find an alternate carrier to better meet his needs and expectations. [ view ] |
| | | Chris | | 1/20/2010 11:17:00 PM |
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| satisfided customer | | DAS was the transport carrier chosen be the dealer where i purchased our car...the tracking number was sent to me which allowed me the ease to track the 5 day voyage to Ft Myers FL...this was a joy to do, because i knew where the car was every day,so... [ More ] |
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