United Road  | |
| Location: | 10701 Middlebelt
Romulus, MI 48174 |
| Phone Number: | 1866-470-0036 |
| Secondary Phone Number: | 1-734-947-7900 |
| Website: | http://www.vehicletransportusa.com/ |
| Email: | padkins@unitedroad.com |
| Time On Site: | 3 Year(s), 2 Month(s). Since 5/16/2007 3:56:00 PM | | FMCSA Licensing: | MC-526599 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Our mission at United Road is to provide the highest standard of automobile transport services in the industry to our customers on a local, regional and national basis. At United road, we promise to communicate to our vendors and customers in a timely manner, concisely and honestly. We will remain flexible in servicing our customer's needs in an expedient and cost efficient manner in order to exceed their expectations while creating long term and positive relationships. |
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Have your own experience with United Road to share? Click Here to add a review. Overall Rating (Last Two Years*):  
74 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
United Road reports that they have an average of 15000 customers per year. Currently, this site has 33 reviews posted by individual customers for the past 365 days. So approximately 0.22% of United Road customers have posted a review.
This means that 99.78% percent of their customer’s opinions are not represented on this site. |
| 1967 Camaro | | I would highly recommend United Road for your auto transportation needs. They were great.
I purchased a 1967 camaro in northern california and was unable to tow the car to southern california with my ford explorer. I contacted various companies, but... [ More ] |
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| United Road review. | | I contacted united road on 5/13/2010 to have a vehicle shipped form TN, to NY.
I was told it would take 1-7 days to find a carrier, which seemed reasonable. However they didn't find one until 5/28/2010 if i remember correctly. It was than picked ... [ More ] |
|   | | Robert O. | | 6/5/2010 6:30:00 PM |
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| 2001 Dodge Durango | | Informing the True to the customer good or bad is best investment of any company can do to satisfty a client.
Thanks always was inform of the progress of my truck.
San diego CA [ View ] | | Thank you for your positive review and your business Emilio...It was a pleasure to work with you. [ view ] |
| | | Emilio | | 6/2/2010 5:58:00 PM |
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| Jag MD to TN - Good value; some issues | | While the rate was very good, this was the third car shipment I had ever done (first with United Road) and did have a few issues I can detail for others:
First, after you decide on the trip, you pay up front, given only an ESTIMATED window of when... [ More ] |
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| Outstanding Customer Service | | The price was great, but even better than that was the communication. Even when there was a mix up on the size of the truck being picked up, from beginning to end - quote to delivery - I was kept extremely well informed of what to expect and what was... [ More ] |
| | | David P | | 4/29/2010 2:29:00 PM |
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| super great people! | | Had a bad experience, VERY bad with another shipper-allied express. I switched to united and am VERY glad I did. Faster and better. Jusst about the same price which is very reasonable. Thanks for the super service! [ View ] |
| | | john d | | 3/17/2010 1:35:00 PM |
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| United Road | | Transport was fast and efficient of an expensive vehicle. Really appreciate the low cost and excellent sevice. Driver was very professional. No damage to vehicle at all. Picked up vehicle 2 days later than was quoted on the phone but delivered ve... [ More ] |
| | | kuhns | | 2/23/2010 7:41:00 PM |
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| Delivery | | Vehicle was picked up when promised. Driver contracted us about 100 miles out to give us time to be home for delivery. Driver was courteous and very friendly. Vehicle was inspected by us and the driver. [ View ] |
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| United Road vehicle transport | | I had my Jeep Cherokee transported coast to coast. I was very impressed with communication with customer service. My truck had no damage and evreything went smoothly! [ View ] |
| | | Jami | | 2/20/2010 10:39:00 AM |
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| Very professional -100% satisfaction | | Never used a car transport company before so was very nervous about having my mint Pontiac Solstice picked up & delivered safely as I was doing this all by phone. Shouldn't have worried! From beginning to end I was kept informed & happy. Car... [ More ] |
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| Mustang Transport from MI to SC | | Most professional team I have ever dealt with. Initial promise was delivery in 7 to 10 days. Reality was delivery in 3 days, despite massive snow, ice, sleet, rain, across every state traveledl between Michigan and South Carolina. Car was delivere... [ More ] |
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| Save my rear | | Several years ago I bought a 87 Corvette from a internet auction site. The seller was not honest, and I believe that he wanted to rip me off and not ship the car. Anyway to make a long story short, the people at United Road bent over backwards to hel... [ More ] |
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| united road review | | company delivered to me my 2006 pontiac gxp from just outside nyc, across state, to buffalo,ny. car was picked up in 5 days(said it would be within aweek) and delivered in about 24 hours and only charged 250.00- this was half price of another deli... [ More ] |
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| :) | | Very professional driver. Phone personnel were very courteous. The car was at my house before I was even notified it had been picked up, was a nice surprise! [ View ] |
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| car delivery | | my camaro was picked up and delivered to my house before the stated date. i was pleased with the easy of doing business with united road and i think that their price was competive. if i ever buy out of state again i will use this company. [ View ] |
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| United Road Experience | | I am very satisfied regarding my recent experience with United Road. The vehicle was picked up and delivered very quickly, actually ahead of schedule. The agreed upon delivery time was as promised and the car arrived safely. The price was extremely r... [ More ] |
| | | Craig | | 11/23/2009 12:59:00 PM |
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| NEVER USE UNITED RAD | | I contracted United Road, supposedly th nation's largest vehicle shipping logistics provider, to transport a vehicle from Milford CT (right on I 95) to Swainsboro GA (close to Savannah GA). The car was available for pickup the day I paid the shippin... [ More ] | | United Road regrets that Matt was unhappy with the service he received with United Road. It is our policy to confirm with the origin that a vehicle is paid for and ready for pickup, until this is confirmed the order is left on hold and the customer is always made aware of this at the time the order is placed. We always give estimates and never gurantees as in the auto transport business delays can happen with our carriers, from mechanical to weather related issues. We had a carrier assigned within 7 business days and due to unforseen delays, we had to reactivatethe order and get another carrier assigned, from this point forward Matt received a phone call every day keeping him informed of the estimated time of arrival of his vehicle. [ view ] |
| | Matt | | 11/22/2009 5:17:00 PM |
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| United Road is #1 | | I have used several transportation companies to ship my vehicles and none can compare to UNITED ROAD, I highly recommend United Road for your automotive transportation needs. Their professionalism starts with the representative taking the order and ... [ More ] |
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| Car transport | | The experience was phenomenal. From the fist contact to the final delivery - all the experience was outstanding. I gave the wrong billing address on the charge card and was immediately contacted. Everyone involved was a pleasure to work with. HIGHLY ... [ More ] |
| | | John MacFarlane | | 11/13/2009 7:37:00 PM |
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| Couldn't have been more pleased | | I have had dealerships transport my cars before, but never have I worked with the shipper directly. It was such a pleasure doing business with United Road. They always knew what was being done. I was a little worried about the initial estimate of 1-2... [ More ] |
| | | Phillip | | 11/13/2009 4:08:00 PM |
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| car delivery | | Aaron theals was my contact person for United Road,he went above the call of duty to make this pick-up [possible.He was very courteous.For me it didn't take long to realize he was very involved to assign a driver.There was no quit in him to geet the ... [ More ] |
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| VEHICLE DELIVERY | | OUTSTANDING COMPANY TO DEAL WITH IN EVERYWAY! GREAT RATES, FAST PROCESSING AND SUPER FAST DELIVERY! DRIVER WAS VERY PROFFESSIONAL AND MADE SURE EVERYTHING WAS GOOD TO GO! WOULD USE THEIR SERVICE IN A HEARTBEAT. [ View ] |
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| car delivery | |
The delivery date was much sooner than the estimated delivery date. The person I called to arrange the transaction was very knowledgable and concise. She advised me of estimated pickup and delivery times, and said that the driver would contact m... [ More ] |
| | | Clarence Smith | | 11/2/2009 3:39:00 PM |
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| My New Jeeps Travels | | Everyone at United Road was very pleasant and helpful through the whole process. The driver called me a few time through out his drive and was just as pleasant. Their price was far cheaper then anyother company that I contacted. I would recommend ... [ More ] |
| | | Megan | | 10/28/2009 11:09:00 AM |
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| United Road vehicle shipping | | I was very pleased with United Road shipping my vehicle. They were excellent at communicating with me and coordinating pickup and delivery. Although the driver was a day late- he did call and let me know he had problems with his rig and gave me a ... [ More ] |
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| car transport review | | Called & got immediate confirmation of email quote. price was the same over phone as email quote. Car was picked up one week after placing order, as promised. Car was delivered 2 days later, as promised. no issues. Driver made excellent phon... [ More ] |
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| Car transport | | The seller stated that United Road was very good and we also had a very good experience with them.The driver was knowledgeable and personable. The price was exceptional. You just need to get through the phone tree to get to a real person. Otherwise ... [ More ] |
| | | Crystal L. Silvestre | | 10/22/2009 1:29:00 PM |
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| Recomedation for United Road | | This was my first time to secure a mover. I must admit that both my contact person and also the driver himself made this all so comfortable that I will never be intimidated by this again. My driver (George Wagner) made me feel as if my old car was th... [ More ] |
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| timely and resonable | | everything from start to finish went great.driver kept in touch as he neared us and i picked a drop off convient for him.the driver took great care and was very coutteous and friendly. [ View ] |
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| Car pick up | | highly recommended!!! crystal bearden at united has been very helpfully. ***AAAAAA*** service. I really like the company, because they brought my car earlier than the time we were expecting. Also the price was more afordable than all the rest of the ... [ More ] |
| | | Dean | | 10/20/2009 5:15:00 PM |
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| Shipping my vehicle 900 miles | | I purchased my used vehicle on ebay and was planning to fly down to Knoxville, TN and meet the owner and drive the 900 miles back to New York. But after finding out that the flight was $350+ taking a 1/2 day due to two flights and then drive by mys... [ More ] |
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| Extremely disappointing | | I purchased a vehicle on Ebay on Sept 1st. I put an order for transit service on Sept 4th. United Road called me on the 10th asking how I intended to pay for the service. When I informed them that I had given payment the week prior when I placed t... [ More ] | | United Road regets that Tasha was unhappy with the service she received. The order was in fact placed on Sept 4th, at that time the customer was informed that we are a prepaid service and she did not have credit card available however, stated she would call back in with payment. Two voice messages were left between the 4th and the 10th to get payment from customer because as explained the order was on hold waiting payment. Customer called back on Sept 11th with credit card info and order was activated. The next time we heard from the customer was on September 18th, this call was to cancel the order, at this time we were still within the 7 business day window the customer was given to have her order assigned to a carrier. Refund was processed the same day. [ view ] |
| | | Tasha | | 9/18/2009 5:55:00 PM |
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| prompt service from crystal | | highly recommended!!! crystal bearden at united has been superhelpfull, I would work with them in the near future,no doubt...two cars in one week on the place we agreed on..simply supergreat,no damagefor a good price:$ 600 from TN and $1100 from CA ... [ More ] | | Thank you Marvin, we appreciate your business. [ view ] |
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| Unpleasant driver soiled vehicle interior | | I scheduled a transport with United Road which was referred by Ebay, for a vehicle I purchsed thru Ebay, from the seller who was in Massachusettes to be delivered to my home in New Jersey. The driver did not call ahead to the seller allowing him eno... [ More ] |
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| good company | | I really like the company, because they brought my care arlier than the time we were expecting. Also the price was more afordable than all the rest of the site i visited. I hope to do more business with them, for the way they operate and treat you.Ve... [ More ] | | Thank you for your business, glad we could be of service for your auto transport needs. [ view ] |
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| review | | excellent transport of an older model VW van from PA to KY; superb contacts, many phone calls making arrangements, & perfectly timed delivery - efficient, cordial, respectful, professional; would be my first call to use again in a similar situati... [ More ] | | Thank you for your business and positive review! It was our pleasure to serve your auto transport needs and we look forward to doing business with you again soon. [ view ] |
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| 2005 CORVETTE | | THESE Guys are GREAT ! I have used them before...AAAAAAA+++++The people follow-up with entire transactio. The driver kept me posted and the car got here earlier than I expected. I will without a doubt use United Road again.... [ View ] | | Joe C...thank you for your business and positive feedback! We look forward to working with you again! [ view ] |
| | | JOE C | | 4/24/2009 12:49:00 PM |
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| A great, reasonable transport Company ! | | All I can say is, From My first phone contact to Kassandra Kapusta at United Road was pleasant, informative, extremely professional and Courteous. The folllow up status calls by their staff was informational and again professional. This is the second... [ More ] | | Paul, thank you for choosing United Road to transport your vehicle. We appreciate your business! [ view ] |
| | | Paul F. kULNISZEWSKI | | 4/23/2009 7:48:00 PM |
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| using United Road was aweome | | United Road contacted me first by a personal email with a person's name. I talked with her thru various emails..she was very polite and always returned my email (Crystal Bearden)........this is the only company that did this. AND.....to top it off th... [ More ] | | Thank you Shawn for your buisness and positive feedback. [ view ] |
| | | Shawn McAlister | | 4/23/2009 2:05:00 PM |
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| United Road did the job right | | I chose United Road to ship my 87 Monte Carlo SS purchased on Ebay from Virginia to New York.
The company called me within a few days of placing the order and said a driver was available.
The driver was prompt and had good communication with me. He... [ More ] | | Joe Minissale, we are glad we exceeded your vehicle transporation expectations and looking forward to your referrals. thank you for your business. [ view ] |
| | | Joe Minissale | | 4/23/2009 11:56:00 AM |
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| Vehicle shipment by United Road | | My experience with United Road was great. I used their quote for service from Ebay and I was very satisfied with the service provided. The vehicle was delivered in the time frame they gave me. The cost was very competitive. United Road kept me in... [ More ] | | Dennis, we are honored to be your preferred transportation company, your loyalty is appreciated. We look forward to doing business with you soon! [ view ] |
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| excellent service | | Picked up 9 vehicles in massachusetts and brought to new jersey. total was $1000, much less than any other transport company. crystal was very helpful and I would highly recommend to any individual or dealership. Keep up the great work [ View ] | | Peter, thank you for your loyalty and positive feedback. We look forward to doing buisness with you in the near future. [ view ] |
| | | peter | | 4/23/2009 10:19:00 AM |
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| United Road | | Easy to place order, they made extra calls to ensure that I and the person at the pickup site knew when they would be picking up. Car arrived at the earliest date possible they quoted. No damage or issues with the car. Driver was courteous and hel... [ More ] | | Thank you S. Adams, we appreciate your business and positive feedback. [ view ] |
| | | S Adams | | 4/22/2009 3:36:00 PM |
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| car hauled | | we hired united road to haul my car, they did a fantastic job of keeping me informed of when they were going to pick and when they got the car loaded and when they were going to deliver, and we were going to eat that evening, i said they wernt going... [ More ] |
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| GREAT COMPANY !!!!! | | Thsi was my first transport of a car. I called looking around and they helped me and expalined everything about shipping a car. Jerry was a awesome guy. I have told so many people about this company I will use this United Road again. I just will te... [ More ] |
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| Outstanding service | | I was a little nervous about shipping a car...this was the first time I had ever done that. I couldn't have been happier! I contacted United late Monday and arranged for our car to be picked up in Texas. I got a call on Tuesday telling me a driver... [ More ] | | We are grateful for the trust you placed in United Road, we truly appreciate your business. We are honored to have given you the service you deserve! [ view ] |
| | | first time car shipper | | 4/4/2009 10:10:00 AM |
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| Highly reccomended | | I've been moving vehicles around this country for a few years and by far, United Road was the best priced and fastest delivery i have yet to run across.
The drive was professional, the customer service was the best I have had in many a years. Unite... [ More ] | | Thank you for choosing United Road and for giving us the opportunity to serve you. We greatly value your business. We look forward to serving you again in the near future. [ view ] |
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| 2002 Cadillac | | It has been a great experience dealing with this company. My E-Bay purchase Picked up, transported , and delivered in a timely, curtious, and more than reasonable manner. The weather was terrible at the time ,with several storms from pick up to deliv... [ More ] | | We truly appreciate your business Harold, and were grateful for the trust you placed in us and hope to have the pleasure of doing business with you again in the future. [ view ] |
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| United Road | | United Road responded to last-minute transport request with professionalism and thorough communication throughout. Our emergency required immediate pickup in California but allowed flexibility on delivery in Virginia. United Road was able to meet t... [ More ] | | Thank you Warren for the opportunity to serve your Auto transport needs. Our continued reputation rests with each and every customer. Thanks Again! [ view ] |
| | | Warren Hoemann | | 4/2/2009 4:21:00 PM |
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| United Road | | Not only did United Road have the lowest rate, the service was outstanding too! From my initial telephone contact, to the phone calls I received regarding pick up and delivery, to the extremely courteous truck driver who delivered my car in perfect c... [ More ] | | We truly appreciate your business at United Road. Thank you Bill! [ view ] |
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