Magic Carpet Auto Transport  | |
| Location: | 700 NE 4th Ave
Camas, WA 98607 |
| Phone Number: | 360-834-2900 |
| Website: | http://www.magiccarpetautotransport.com/ |
| Email: | terry@magiccarpetautotransport.com |
| Time On Site: | 3 Year(s), 10 Month(s). Since 11/17/2006 1:20:00 PM | | FMCSA Licensing: | MC-500874 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Letter from the President... It’s no surprise to me to find my three companies at the top of all of these lists. At Magic Carpet Auto Transport Inc., Cascade Vehicle Shipping Inc. and Domestic Auto Transport Inc. you will find a corporate culture of putting our clients first.
For us it starts by taking NO DEPOSIT UPFRONT. This site is littered with reviews from clients who have been “ripped off “ for deposit money. We only collect funds when YOUR CAR IS MOVING and after we have done our jobs. We are all well respected in the industry and only work with trucks that have been meticulously reviewed by our dispatch professionals and found worthy of serving our clients.
Finally our group of experienced employees are provided the BEST PACKAGE of Fringe BENEFITS that money can buy AT NO COST TO THEM. Our goal is to create happy employees that value their jobs and their clients; thus allowing the companies to create long term relationships with our clients.
In closing let me say that you should give us a try, MY GROUP OF COMPANIES ARE SIMPLY THE BEST, and my staff will treat you with respect and work their behinds off to get the job done right
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Have your own experience with Magic Carpet Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*): 
3238 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Magic Carpet Auto Transport reports that they have an average of 2500 customers per year. Currently, this site has 2193 reviews posted by individual customers for the past 365 days. So approximately 87.72% of Magic Carpet Auto Transport customers have posted a review.
This means that 12.28% percent of their customer’s opinions are not represented on this site. |
| Bandit from MI to WI | | We chose to use Magic Carpet based on the good reviews they received on the Transport Reviews website. We were not disappointed! We thought the price of $437 from Michigan to WIsconsin was very reasonable and by the time we would have rented a tra... [ More ] |
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| San Francisco to Boston | | After being left in the lurch by another transport company (car never picked up), Magic Carpet got the job done when I needed it. The sales contacts at Magic Carpet were always available and I was never left waiting on the phone or sent to voicemail... [ More ] |
|  | Priscilla T. | | 9/3/2010 7:51:00 PM |
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| Kathy Ashlock | | I called Magic Carpet on a Wed after being bailed on by another carrier. I was leaving town that Saturday and they were able to get my truck picked up by Tuesday. Very short notice and they came through. The custumer service was excellant. I recieved... [ More ] | | Jonathan, Thank you for the 5 star review. Im glad things went smooth and hopefull your buddies will call me...kathy~ 360.834.2900 x206 [ view ] |
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| excellent service | | This is the first time I has ever shipped a car so I did a lot of research online and I found this to be a good deal and I read the reviews and all were positive when I called I was very pleased with the service treavon was great he kept me very well... [ More ] | | Hi Rebecca...I was little worried that this was not going to be delivered on-time. Thank you for the shipping review, I appreciate that. Best wishes,
Trevon
503-855-3666 [ view ] |
|  | | rebecca | | 9/3/2010 1:25:00 PM |
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| Jeep transport Ohio to Oklahoma | | I was pleasantly surprised at the ease with which this took place. Had read a lot of stories which made me uneasy with the process. There was an issue with the trucker not being able to get to the pickup location's house. But, an alternate locatio... [ More ] |
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| Customer Service | | Magic Carpet came through for me. I was bombarded with quotes after submitting my request for an estimate and eventually decided on Magic Carpet Auto Transport based on their performance reviews. The shipping process was clearly explained to me and... [ More ] | | Al - Thank you for the review! You were very easy to work with and appreciate your flexibiilty. If you ever need assistance in the future, I am happy to help! Kristaan 317-547-4021 kristaan@magiccarpetautotransport.com [ view ] |
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| good service | | This is my second time using Magic Carpet Transport service. It takes a while to finalize the shipping date, but everything else is great. I highly recommend this company for your future car shipping. [ View ] | | Thank you again for your Review Dennis, and i look foward to helping you with any future auto shipping needs. =) Hillary Bergeson 360-834-2900x204 [ view ] |
| | | Dennis | | 9/3/2010 2:12:00 AM |
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| Porsche transport cross-country | | The Porsche Boxster was delivered four days early, clean, and undamaged. The pick up in North Hollywood California was just one day late on a Thursday and I received the car the following Wednesday morning. That's for traveling clear across the coun... [ More ] | | Pierre, Thank you for the 5 star review. Im glad that everything went smooth on the transport of your new Porsche, enjoy your new toy!! Kathy 360.834.2900 [ view ] |
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| Samuel - Magic Carpet Auto Transport | | Samuel was very helpful and would use them again if the occasion rose. Samuel was very thorough in explaining how the process works and I was very pleased with him and the company. [ View ] |
| | | Mike Uribe | | 9/2/2010 7:30:00 PM |
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| Michelle | | Michelle was very helpful during the entire process; from the first initial quote to the handling of the payment on the receiving end. I would definitely recommend Magic Carpet to friends and colleagues. [ View ] |
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| Recommendation | | We were a little nervous after reading all the other reviews from other car shipping brokers, but we were happy with the service at Magic Carpet. Samuel was a little slow in returning calls but the driver Paolo was great and the car arrived in great ... [ More ] |
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| Malibu Shipment | | The driver was prompt and courteous, for the pick up, despite the pouring rain, in Florida. The car was delivered, in a minimal amount of time. My son inspected the car, in Massachusetts, and found it to be problem free.
A special thank you, to ... [ More ] | | Roy thank you for your 5 star review and recomendation. I hope to help you in any future auto shipping endeavors =) Hillary Bergeson 360-834-2900x204 [ view ] |
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| Shipment of my truck | | I had never done this before. From the first contact everything was explained to me as to how the process worked and they were brokers that only used established, insured and verifiably experienced independent vehicle haulers. My vehicle was non-op... [ More ] |
| | | J. Brust | | 9/2/2010 1:08:00 PM |
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| Kristaan | | In February I submitted an online request for auto shipping quotes (relocating to Washington from Mass. per my husband's military orders). While I did not really want to talk to anyone, Kristaan from Magic Auto was the only one to personally call th... [ More ] |
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| great service | | The service was great, the only thing was that the car was picked up a little late. The drivers were very amiable and very good in contacting me. I would definitely recommend this service to anyone. [ View ] | | Thanks Jose for the review. It was a pleasure assisting you with the transport.
Sheila Paquette
360-673-4232 direct line
sheila@magiccarpetautotransport.com
IF YOU WOULD LIKE A FREE QUOTE PLEASE CALL ME DIRECTLY AT 360-673-4232
[ view ] |
| | | Jose Guzman | | 9/2/2010 12:22:00 PM |
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| Ny to ca | | After falling for a scam which cost $300 as well as extreme inconvenience, I found Magic Carpet auto transporters and was pleasantly surprised. They handled everything professionally and punctually it was a real pleasure. I would not hesitate to use... [ More ] | | Menachem Thank you for your recomendation and your wonderful review. I look foward to assiting you with any future auto shipping needs. =) Hillary Bergeson 360-834-2900x204 [ view ] |
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| FL to CA - Son in Military | | Time from contract to being assigned to a truck was 11 calendar days - 7 business days. Auto was delivered in a week from being picked up. Auto arrived at destination in good condition. All of this was within the time frame quoted.
People were ... [ More ] |
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| Very good customer service | | Magic Carpet Transport made shipping my car easy. Their service is top notch and easy to reach on the phone. I moved from California to Pennsylvania and was worried I would not get my car on time. Stephanie gave me a specific date and followed up wit... [ More ] |
| | | John H. | | 9/1/2010 9:55:00 PM |
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| Utah - Dallas | | Magic Carpet kept me in the loop and let me know what was going on with my car. They were very professional and Hillary was great to work with. They were easy to reach when I had questions and followed through with their commitment. My car needed ... [ More ] | | Stephen thank you for your wonderful and detailed review. I'm glad everything worked out well with the driver as well. =) Hillary Bergeson 360-834-2900 [ view ] |
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| Transport from Seattle to Dallas | | Stephanie handled my last minute request for transport from Washington state to Texas with dilligence, making sure that we had a carrier on the specific date we needed. We were pleased with the price quoted to us of 953.00. We were on a strict timel... [ More ] |
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| Michelle Henriksbo | | I was very pleased with the service I received from this company. Michelle was thorough with her explanation of how the system works with finding a carrier and then pickup. She kept in contact with me throughout the whole process and checked in to se... [ More ] |
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| Excellent Service | | I contracted the service over a month in advance and had trouble understanding the scheduling and delivery times. I contacted Sheila, but she indicated that the schedule was done two weeks in advance and pickup dates were tentative until that time. S... [ More ] | | Thank you Juan, for such a nice review. It was my pleasure working with you. I would like to mention just so people reading this know, Juan's experience was not the norm as far as filling your vehicle with items. MCAT does not recommend putting items in your vehicle and most carriers will refuse your load if they get there and you have packed it with your belongings. The carriers are not licensed to carry household or personal goods nor are your items or the damage they my do to your vehicle while in transit covered by insurance. That being said Thank you once again Juan, you were awesome to work with. Best wishes to you.
Sheila Paquette
360-673-4232 direct line
sheila@magiccarpetautotransport.com
IF YOU WOULD LIKE A FREE QUOTE PLEASE CALL ME DIRECTLY AT 360-673-4232
[ view ] |
| | | Juan Carlos Angel | | 9/1/2010 4:39:00 PM |
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| No Problems Here | | First time using Magic Carpet, based on their solid reputation and my personal experience was a positive one. Car was picked up on time in California, loaded on a carrier and sent to New York with no issues. There was a delicate timing issue with m... [ More ] |
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| Thanks from my London Roadster | | I had my 1982 London Roadster transported from Cedar Hill, TX, to S. Portland, ME, as part my my relocation from Texas to Maine. ReeAnn was a joy to talk with and helped me with an unusual delivery as I wasn't to be in Maine for 2 weeks after delive... [ More ] |
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| Magic Carpet | | Magic Carpet Transport was very helpful and made sure all my needs were met. The representatives that helped me with moving my vehicle were very friendly. [ View ] | | Ji - You were easy to work with, everything went smoothly from here to Honolulu. Thank you for being so great. If I am able to assist in the future, please let me know I am happy to help. Kristaan 317-547-4021 kristaan@magiccarpetautotransport.com [ view ] |
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| Comments | | This is the fourth time we have used Magic Carpet and the same excellent service and excellent customer service rep, Kathy Ashlock. Her dedication and knowledge of her job shows through and I would recommend in a heartbeat, Magic Carpet.
Janice B... [ More ] | | Janice, Thank you for the 5 star review. You have been such a pleasure to work with and hope this will be your last move, you've been through a lot this past year. Take care....Kathy~ 360.834.2900 x206 [ view ] |
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| Trevon Bond Magic Carpet Auto Transport | | I've shipped my car twice now with Trevon. He's been a blessing both times. I would recommend Trevon and his drivers anytime. My Toyota was well taken care of by his carrier and arrived on time. Hopefully i wont have to ship again but I'll use Trevon... [ More ] | | Enocha, You have been a great client too! Thanks for the confidence in me. Best wishes, Enjoy the rest of the summer.
Your Shipping Expert!
Trevon W. Bond
Magic Carpet Auto Transport
No up-front deposit - we do the work first!
503-855-3666 [ view ] |
| | | Enocha | | 9/1/2010 12:24:00 AM |
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| Nice People, Bad Service | | Before I tell my personal narrative, two quick things for those looking to ship their car:
1) Understand the difference between a driver and a broker.
2) Visit http://www.centraldispatch.com/. This is the exchange your broker will use to match you... [ More ] | | Ben, I am sorry things were so rough involving your transport. I do remember this transport and that the driver was requested by you to deliver early since you would not have a vehicle on the other end because of your being unable to rent a car. I am sorry that you were unreachable for delivery and that I was not notified of this. I would have definitely gotten involved and worked to locate you so the storage situation did not arise. I was not notified by the carrier so therefore was unable to help. As far as you contacting me with this issue, I do not show that you had tried.
I am glad that you finally did get your vehicle and I wish you the best. Michelle [ view ] |
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| Transport from SC to CO | | After a "no show" from another transport company (which, by the way, was more expensive), I called Magic Carpet and our car was scheduled, picked up and delivered in 72 hours! Amazing! They sent numerous emails and made several phone cal... [ More ] | | Erwin Family~Thank you so much for the wonderful review. I really enjoyed helping you with your auto relocation. It was a pleasure assisting you with this move and i am so happy to hear that i was able to get a carrier assigned for you pretty quick, i totally understood your urgency of having it picked up due to the complications with the previous company. Feel free to contact me again for another auto transport.Take Care ~*Stephanie360-834-2900x217*~ [ view ] |
| | | G. Erwin | | 8/31/2010 10:38:00 PM |
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| Michelle | | The price was competitive and the service was great. Michelle did a wonderful job with follow up during the entire process. The pickup and delivery were both done in a timely manner. I would recommend Magic Carpet and will use them again to transp... [ More ] | | Tracye, thanks for the five star review! It was a pleasure working with you on this transport. I look forward to helping you again should the need arise. Take care, Michelle 360-834-2900 ext 214 [ view ] |
| | | Tracye Cantrall | | 8/31/2010 8:46:00 PM |
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| Kathy Ashlock- Order Number 1326596 | | Kathy assisted me in obtaining an enclosed shipper from NJ to LA. On her end, she was generally knowledgeable on the situation at hand and the status of my car. She reassured me that Magic Carpet Auto uses only the best carriers to ship their car. Th... [ More ] | | Charles, thank you for the review. Im glad you were happy with your service here at Magic Carpet but sorry for the delay of your cars arrival, it was unfortunate the truck broke down. Kathy~ 360.834.2900 x 206 [ view ] |
| | | Charles | | 8/31/2010 8:16:00 PM |
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| Hillary Bergeson - #1325522 | | The overall service was excellent. Hillary was easily accessible to answer my questions before the pickup, after the pickup, and all the way through the delivery. She was able to get my car picked up one day after contacting her to pick up my car. ... [ More ] |
| | | Ankur Patel | | 8/31/2010 6:39:00 PM |
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| WA to CA | | I had an excellent transaction with Magic Carpet Auto Transport. The customer service was very exceptional. Personally, Hilary was very insightful and helpful. She was able to answer all of my questions timely. They found me a trucking company and dr... [ More ] | | Chris, thank you for your wonderful review. I'm glad you were please with our service. =) Hillary Bergeson 360-834-2900 [ view ] |
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| 70 Olds | | Hillary was very efficient and helpful. My car was picked up early and delivered early with no issues. This was my first time using a transport and I searched for the best and I think I got it. Quick, easy, affordable. I guess the only thing that... [ More ] | | Mark i'm glad that everything was easy and early. Thank you for your review. =) Hillary Bergeson 360-834-2900 [ view ] |
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| Annette Garten | | Working with Magic Carpet was easy and felt very comfortable. I was provided continuous updates as to the progress from the outset, pre-shipment results, travel and arrival. The transportation was quik and efficient and my vehicle arrived safe and ... [ More ] | | Brad - Thank you for the great review! If I am ever able to assist in the future, I am happy to do so! Kristaan 317-547-4021 kristaan@magiccarpetautotransport.com [ view ] |
| | | Bradley Maunder | | 8/31/2010 5:18:00 PM |
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| car transport from texas to kona hawaii | | what seemed to be an impossible feat was planned and executed effortlessly and expeditiously! i recommend this service to any and all in need of auto transport...ANYWHERE! i had my shipping representatives phone number/eMail and used both on a regu... [ More ] | | Bob - Thank you so much for the great review! You were so great to work with!! Hope your son enjoys his car there on the island. If I am able to assist in the future, I am here for you. Kristaan 317-547-4021 kristaan@magiccarpetautotransport.com [ view ] |
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| TREVON BOND | | I had some quick decisions to make! When I asked Trevon @ Magic Carpet to confirm the quote they sent me I realized that I had so many more e-mails to go through. He made the arrangements and did match my preferred shipping dates. I am recommending ... [ More ] | | Thanks for the sincere review.E-mail me when one of those need to go back in a few months KM. Have a great week, Best wishes
Your Shipping Expert!
Trevon W. Bond
Magic Carpet Auto Transport
No up-front deposit - we do the work first!
503-855-3666 TREVON [ view ] |
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| transport of car | | Magic Carpet Auto Transport (Hillary Bergeson) handled shipping of our car from San Diego to Boston in an efficient and professional manner. They quickly identified a truck and communicated with us throughout the process to help make the process a s... [ More ] | | Thank you Bill for your detailed review and your recomendation. =) Hillary Bergeson 360-834-2900x204 [ view ] |
| | | Bill from San Diego | | 8/30/2010 10:21:00 PM |
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| Successful transport after delay/major price increase | | The price was originally quoted at $899 (after $50 rebate, which wasn't very obvious at first how to get, or that one was used in the quoted price). We were pushed to make the first available date sooner than desired, which seemed especially odd sinc... [ More ] |
| | | B Tuck | | 8/30/2010 9:35:00 PM |
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| Florida to Hawaii | | Michelle handled my first inquiry to pick up in an excellent manner. I always new where the car was and taped directly to the first driver for a timely pick up. The car arrived in ca.as planned and in Hawaii one day early. The car was not excessively... [ More ] | | John, I am glad I could help get your vehicle to HI in a smooth and timely fashion. I enjoyed working with you on this. Thanks, Michelle 360-834-2900 ext 214 [ view ] |
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| Evaluation of Michelle H.: | |
Michelle H. was my agent at Magic Carpet, the broker who found a carrier (Ultra Power Trans) to transport my car. I paid $250 to Magic Carpet and $800 to UPT for this service. I am supposed to receive a rebate of $50 from Magic Carpet for writin... [ More ] | | Felix, I am sorry you feel you could not give me a five star review. I am glad that the goal was accomplished and you got your car. I am also glad the carrier worked with you so nicely and accommodated your needs so well. Michelle [ view ] |
| | | Felix | | 8/30/2010 2:56:00 PM |
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| Trevon | | First time using a broker for car transport. In the end, I would recommend contracting a driver or transport company directly because I'm not sure of the benefit of the broker. It seems like one more layer of administration / money that isn't neces... [ More ] | | Wow...I had no idea that you were not satisfied with our service. I explained that I was having surgery and that I could be reached but would not be in the office however the would be available for support. Transporting to and from a grocery store because you did not have a residence is really difficult. Best wishes, I'm glad we did this this done safe and without any issues.
Trevon
503-855-3666 [ view ] |
| | | Emily | | 8/30/2010 2:01:00 PM |
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| Hillary Bergeson was great and car showed up perfect | |
Like most people I have never shipped a car and did not know what service to use. I started looking at ratings and saw that Magic Carpet was rated high. I called them up and right away spoke with Hillary Bergeson who was very friendly and honest ... [ More ] | | Greg thank you for your wonderful review. I look foward to helping you with any future auto shipping needs you may have =) Hillary Bergeson 360-834-2900x204 [ view ] |
| | | Greg Snyder | | 8/30/2010 12:13:00 PM |
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| Great experience | | Very easy transaction. My car was picked up on time and delivered in an acceptable time. If you ever have a car shipping need, give them a call. Thanks! [ View ] | | Paul, Thank you for the Fabulous 5 star review. It was a pleasure assisting you with the auto relocation. I am happy to hear that everything worked out smoothly. Hope to hear from you again for another auto transport. Take Care~*Stephanie360-834-2900x217*~ [ view ] |
| | | Paul C. | | 8/30/2010 11:35:00 AM |
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| Poor Communication | | The car was picked up and delivered early which was acceptable. However, the communication between John with Magic Carpet was very poor once the process started. I was not contacted by the truck operator until the day of pick up. This was not John... [ More ] |
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| Why Does This Industry Struggle? | | Why does this industry struggle with basic things like honesty and good customer service?
Magic Carpet, and particularly John Mendes did a good job of transporting my car from Boston to Nashville. That being said, the industry stinks when it come... [ More ] |
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| Customer Service | | I mostly dealt with Kathy who was both kind and knowledgeable although she was hardly ever available. On the other hand, Ellen, the receptionist was very rude and seemed to have a bad attitude. No one, other than Kathy, who answered the phone ever kn... [ More ] |
| | | Selina | | 8/29/2010 8:09:00 PM |
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| Transported & Delivered As Promised | | I am very happy with the service I received...
One suggestion for improvement would be to equip drivers with GPS so that I didn't have to stay on the phone and direct him to the pickup and delivery points. Both are locations that are found on all ... [ More ] | | Gireesh, I am glad your transport went so smoothly...I appreciate the five star review. You were a pleasure to work with. Michelle 360-834-2900 ext 214 [ view ] |
| | | Gireesh Sadasivan | | 8/29/2010 6:32:00 PM |
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| Magic Carpet CA -> TX | | My car got to its destination in the same shape it left and in a decent time frame. The people at Magic Carpet were very prompt and friendly and helpful. Other than that, the process was pretty confusing. I was driving from CA to TX in one car and sh... [ More ] |
| | | Naomi | | 8/29/2010 6:02:00 PM |
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| Hillary Bergeson | | Hillary helped make this cross country move very easy for me. My car was picked up and delivered in a timely fashion, although it did seem like there was a breakdown in communication between the carrier and Magic Carpet - the car had been delivered b... [ More ] | | Siera, thank you for your review. I'm glad to hear I could be of help and that your car even arrived early for you =) HillaryBergeson 360-834-2900x204 [ view ] |
| | | Siera | | 8/29/2010 4:14:00 PM |
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