| Transporting Honda CRV | | Communication with agent was very solid. She always kept in good contact. Car was picked up very soon after contract was signed. Car was deliverd about 3 days later in Boston and arrived in good shape. This was a very easy, incident-free experien... [ More ] |
|  | | Kelly Philp | | 7/30/2010 8:11:00 AM |
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| Good | | The driver (Pete) that picked up my car was awesome to deal with. He appeared to have love for old cars and took pride in his work. He wasn’t haphazard in his work or in a hurry. He wasn’t some old, fat, greasy truck driver that hadn&#... [ More ] |
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| Car Transport AZ to MA | | I started with a different broker to move my Honda Accord from Phoenix to Boston and got lured with a very low quote. I didn’t know how it worked and got taken for my deposit money. I spoke with Jon at Suncoast Auto Transport and I explained to... [ More ] |
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| This went perfect! | | Jon explained everything up front and the process went as smoothly as possible.When Chstinina called with Pick up inoformation,she was pleasant and professional. Paul, the driver was pleasant, professional and prompt.
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| | | Amy Tyer | | 7/20/2010 3:09:00 PM |
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| Flawless service | | Jon made this process very easy. I shipped my car from California to Hawaii and they had the best rate. It was obvious that they ship lots of vehicles over to Hawaii by the knowledge and service that was given to me. My car arrived to Hawaii 10 days ... [ More ] |
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| shipment of car | | Car was shipped by Viper Express and was handled in a professional manner.The driver went 'the extra mile' to insure I was satisfied with the timing of delivery,and thecondition of the car.I would use both Suncoast and Viper Express in the future Ex... [ More ] |
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| Suncoast Auto Transport | | After a misleading and failed contract with a transporter, I contacted Don Tackett at Suncoast who had also quoted the job. He researched my status and gave an honest assesmnent of my transaction.He came up with a plan to get my car moved after a los... [ More ] |
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| What a great service | | I originally went with a cheaper quote that I had received, WHAT A MISTAKE. Even though I was contacted by Jon and he had explained to me how this industry works I was pursuaded by another company to go with their cheaoer rate. Not only did this othe... [ More ] |
| | | John | | 6/22/2010 12:45:00 PM |
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| Suncoast came did it again | | I feel very secure using Jon and Suncoast, this company never beats around the bush and is always honest and up front with me. I have use this company several times in the past and always comes through. I don't know what else to say it would be a m... [ More ] |
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| Transport | | I was more than satisfied with my transport. From beginning to end I couldn't have asked for better. The staff at Suncoast was knowledgeable and helpful. The trucking company was professional and actually delivered my vehicle WAY before the promis... [ More ] |
| | | Heather | | 6/14/2010 1:10:00 PM |
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| This is the best company I have used yet | | I know there are nightmares about transporting vehicles, cars showing up dented, not being delivered to the right address, cars being left down the street from the drop off area, keys missing. None of which happened to me. The only fault I can find w... [ More ] |
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| Car Shipping | | I recommend this company due to the fact the they were trustworthy,respectful,and dependable. I was in Iraq at the time and I needed my car shipped as soon as possible. Suncoast Auto Transport did the job with honesty and no questions asked. [ View ] |
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| Suncoast Auto Transport & Empire Trucking | | I have had a poor experience in the past with this type of transaction, and this experience was virtually flawless.
The time and efforts Suncoast Auto Transport spent with me obviously made the pick-up and delivery of my vehicle not only easy, but t... [ More ] |
| | | Mark J. Shirvan | | 5/24/2010 7:47:00 AM |
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| Prompt reliable service | | Jon at SunCoast was very forthcoming about the process at peak times and honest about pricing and delivery times. J&R Leasing was the carrier and arrived on Day 1 of my window. The driver Richard was in full communication and let me know when to ... [ More ] |
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| Don't use SUNCOAST Auto-transport | | I contracted with Suncoast Auto Transport to move my car from Arizona to Maryland, about one month ahead of time. Company representative said my car would be picked up in a 5-7 day window. 11 days later and after "sweetening the pot" by a... [ More ] | | We educate all of our customers on how this industry works. This customer would not communicate with us, repeatedly hung up the phone when we we tried to explain and accommodate her requests. It is very hard to provide good service to customers who do not care to listen. Suncoast Auto Transport always quotes the standard rate on each route. This puts the customer on the network at 85% and assures there vehicle will be on the next available load. We added money from our own pocket to help get this car picked up and also gave the option to the customer to do the same to expedite the process and entice a driver to do the route.
We are very honest and explain to each of our customers that no dates are guaranteed until a carrier is scheduled which this customer was fully aware of.
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|  | | Dr. Chaya Venkat | | 5/10/2010 12:10:00 PM |
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| Great Service | | I would definitely use Suncoast again. Very well informed employees- Great service. We were very happy it all worked out great.
The car was picked up very quickly after faxing the forms. The car was delivered in 2 days and the driver was a very ni... [ More ] |
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| Good job | | Overall the job went very smoothly. Everyone was very friendly and communicative. My only complaints were that the trucker's truck broke down twice on the trip, delaying the delivery, and he left a work glove and two grease stains on the back seat ... [ More ] |
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| transport of my vehicle | | when i first did my research on transporting my vehicle before i made a decision to go with a reliable company , i wanted to make sure i could find a company, that was not only affordable, but a company that was also reliable, and who provided excell... [ More ] |
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| Another pleased customer | | From the onset, the customer service, the pick-up, the delivery went VERY smoothly. The price quoted was competitive We were originally going to sign with another carrier; read the reviews and made the switch. I am here to say I'm glad I did!! S... [ More ] |
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| awesome service | | suncoast was very easy to deal with. i had exceptional service and everything was on time and in great condition. i would definately recommend them and use them again. [ View ] |
| | | jocelyn jordan | | 4/29/2010 1:28:00 PM |
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| Thank you! | | Suncoast saved me . They were absolutely wonderful to work with. I was in a jam and needed to move my car asap and they pulled through.Their customer service was impeccable. My car was picked up and delivered within the time frame they gave me.
Th... [ More ] |
| | | Tyler | | 4/29/2010 11:49:00 AM |
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| ATTENTION | | ATTENTION
I need to tell you about the way Suncoast Auto Transport do business. First they call and tell you that they will give you the lowest price possible and (of course) excellent service. They had 3 weeks to find a truck to transport our car.... [ More ] | | Suncoast makes it a point to fully explain exactly how this industry works to all of our customers. This vehicle was going from Fl-Mass which is the busiest route in the U.S. right now. This makes scheduling a carrier a little more difficult since there are so many vehicles on that route. Of course we do everything we can to save our customers some money and get the job done at the cheapest rate possible but if the customer has specific dates the vehicle needs to be picked up, we suggest the expedited fee to make sure this type of situation does not occur. The customer chose not to expedite the vehicle and we did the best we could to locate a driver in time, but unfortunately it did not work out. This customer was fully aware of the consequences with starting with a cheaper rate as the carriers will always pick up whats priced higher first. This is why it is not always in the best interest to start with a low quote on very busy routes. We told this customer to add some money so we could try and hit the pick up dates for him and he refused. Dates are not guaranteed until the carrier is scheduled for pick up which this customer was aware of.
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| | | polar | | 4/26/2010 3:40:00 PM |
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| Transported Vehicle Damaged | | Suncoast Auto Transport actually did a pretty good job. It was the company they matched me with, Transporters, Inc., that was the problem. The driver, Jim Clark, had one problem after another that resulted in a late pick up. Then he had "a mi... [ More ] | | Suncoast immediately took action to protect our customer and make sure the carrier took responsibility for any and all damage done. The carrier (Transporter Specialists) had no problem taking full responsibility for 100% of the damage and fully cooperated. Unfortunately the customer was not cooperative and delayed the entire process. Understandably, the customer voiced concerns about the damage done yet she refused to take her dodge neon to the proper facilities to get an estimate. Both Suncoast and Transporter Specialists urged her to take her vehicle to the dealer or any other reputable shop that has experience and knowledge on working with dodge neons so they could tell her exactly what had to be done and give her an accurate estimate for the total price. The customer REFUSED and instead went to only 1 place for an estimate that was not even sure what needed to be done to repair the bumper. The carrier was ready to pay top price to make sure the damage was completely repaired professionally and quickly but it is quite difficult to make someone happy when they would not even answer our calls or take the vehicle to get a proper estimate so that it can be fixed. She then refused to take the money for the repairs because she did not want to sign a waiver simply stating that all damages were repaired and the carrier had fulfilled their responsibilities. It is extremely important to Suncoast that in the rare event that an accident does happen, the repairs are done the right way, in a timely manner, so that it is as little inconvenience to our customer as possible. We bend over backwards to help our customers and although this customer did not spend a dime, she made it very difficult to help her. She did not pick up the phone when we called, would not listen to anything we said when we tried to explain how to resolve this, did not want to get an estimate for the damages, and finally refused to take the money at first because she did not want to sign the waiver. We did the best we could for her and finally the repairs were done and she did not pay anything out of pocket [ view ] |
| | | Virginia Smithwick | | 4/23/2010 10:11:00 AM |
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| Excellent Customer Service | | Jon and Christina at Suncoast Auto transport provided great service and excellent customer service to us! When we needed to transport our car from Puyallup,Washington to Houston,Texas, this was our first auto transport and we were very nervous about... [ More ] |
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| TRANSPORT OF VEHICLE | | Overall experience was great! Friendly staff and the dirver that actually picked the car in LA was on time and drove right up to the door. What a big relief that we did not have to take a day from work to pick up the vehicle in LA. Not to mention ... [ More ] |
| | | C. SUE LEWIS | | 4/15/2010 11:13:00 PM |
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| As Advertised! | | I reveiwed 10 competitive transporters and after speaking with SunCoast, Don Tackett they were my choice. They were professional, honest and offered a competitve quote. Experienced, knowledgeble no "hidden fees" and straight answers to all ... [ More ] |
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| Good Service | | They are quick and very responsive to all your question, and very honest about the auto transport. Very good customer service and helpful. I will recomend it to anybody [ View ] |
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| transport | | I had hired caviness auto carriers originally to transport my truck.They lied to me and charged me a$100 dollar deposit and my truck never got picked up. I have not been able to get my money back. I called Suncoast they were very honest with me and w... [ More ] |
| | | colleen rose | | 3/27/2010 2:11:00 AM |
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| Feedback | | Understanding that the auto transport business requires a “broker” company and a “carrier” company, my experience with Suncoast was great. They were very clear on how the process works and did not pretend to have control of th... [ More ] |
| | | John | | 3/25/2010 11:42:00 AM |
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| Mercedes California/Colorado | | I got my price quote, researched the company and made contact with Walt Bradley at Suncoast Transport. Walt gave me the facts about shipping my car, the cost (matched the online quote) and a window of 3 to 7 days for vehicle pickup by a transport. Al... [ More ] |
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| excellent service | | Hi Don,
Just wanted to thank you and the rest of the staff for going way above and beyond to help me move my truck. After a bad experience with another moving company you were there to reassure me that you would be able to move it and would only t... [ More ] |
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| Exceeded Expectations | | After reading the reviews of many other companies I was very skeptical about choosing any transportation company. I was pleased with the reviews I read about Suncoast and Don was very knowledgeable and candid when we spoke on the phone. Don exceede... [ More ] |
| | | Bryan | | 3/17/2010 8:05:00 PM |
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| customer service | | I spoke with Don from Suncoast auto transport and he was very knowledgeable and honest!I did not use this company for the transport of my vehicle due to that I had a family member pick up my vehicle instead for me but I will be using this company in ... [ More ] |
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| Car Carrier Review | | Greetings:
My experience with this carrier was very positive.
Don answered my questions and followed up with me quickly.
The dispatcher was courteous and helpful.
The driver was on time and easy to work with.
I would definitely do busi... [ More ] |
| | | Brian Montgomery | | 3/15/2010 11:10:00 AM |
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| Great experince | | I got quotes from a few companies. Talked to Don an their prices where very competitive. Follow ups from the minute I hired them were amazing. The guy that picked up my car (forgot his name) was very nice. They handled my car with care. Called the da... [ More ] |
| | | David | | 3/14/2010 4:26:00 AM |
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| Outstanding company and customer service | | In the last 1 year, I have moved 4 cars through Suncoast Auto Transport Inc., and every time, they do a fantastic job. My cars get picked up the next day and they even answered my phone on the weekend. These guys know how to move cars and they do i... [ More ] |
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| Strongest Recommendation | | Great communications from first contact to delivery. All contacts very helpful and totally professional. No problems at all. Highly recommended. Jon Genereux was my initial contact and was available right up to delivery. Could not ask any more o... [ More ] |
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| suncoast auto transport | | Suncoast did exactly what they said they would do. They recommended a price and said we would have a date for a firm pickup within 7 days of the order. it happened in 4 including saturday and sunday. the car was picked up in Los Angeles two days la... [ More ] |
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| Cummins Transporting LLC | | I would recommend this transport company to anyone good rates, they stay in communication, and the driver was very knowledgeable about transporting cars and the care of the car.. [ View ] |
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| Vehicles arrived in very good condition | | Aloha! From my first contact with SunCoastautotransport, I received nothing but fast and friendly service. The information on preparing four cars for shipping from Hawaii and across the mainland was right on and allowed the process to play out wi... [ More ] |
| | | Daniel Kelleher | | 2/26/2010 2:28:00 PM |
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| Good service. Good price. | | Service is good. Use their service twice. Price is competitive. But there are some space for improvement. They can do better if they can keep customer update if there is a hard time arranging a truck for delivering due to some reasons. Overall, their... [ More ] |
| | | Felix Ho | | 2/13/2010 7:03:00 PM |
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| Suncoast Auto Transport (review) | | Outstanding, knowledgeable service by office staff. Extremely satisfied with the courtesy, professionalism and timeliness of the driver (Gordon Kirby). We contacted Suncoast on Thursday and our car was picked up on Saturday. Would definitely use this... [ More ] |
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| Excellent Customer Service | | Would definitely use them again. The price is reasonable. Pick up / Delivery was late by 2 days but customer service was excellent (Thanks to Jon and Christina!!!) that more than made up for the delayed pick up and delivery. I had left buffer time fo... [ More ] |
| | | San Diego to Dallas | | 2/11/2010 11:07:00 AM |
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| Vehicle Transport | | Service was excellent. Primary contact person was honest about service and answered all of my questions. Carrier was wonderful; nice and very friendly. Vehicle arrived 1-2 days prior to estimated arrival. Car was dirty when it arrived, but this w... [ More ] |
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| Colorado to Florida | |
A very overall good experience from start to finish, This company has very good custumer service and provided everything that i asked. My advice to anyone is to try to be a litttle flexible on your times, It will make the process even easier. The... [ More ] |
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| Shipment of POV to Hawaii | | My vehicle was dropped off in Seattle. It took no more than 15 minutes from arrival at the port to the vehicle inspection and I was on my way.
My vehicle arrived in Hawaii and I was able to pick it up a day earlier than expected. The personnel... [ More ] |
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| This Company is Great | | I always use this company for my automobile shipping. They are the most honest, cost effective, timely and efficient company around. I deal directly with the owner, Jon and he is great. I will continue to use this company as long as I have automob... [ More ] |
| | | Kimberly Rothstein | | 1/27/2010 12:18:00 PM |
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| car transport | | This company was awesome! They picked the car up within a day of notifing the company and the driver kept in touch with us and delivered it within 2 days. I was soooo surprised. Thanks so much. I would use you again for sure!! [ View ] |
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| will be using again | | I just transported my bmw from nj to fl... Suncoast was very helpful in working around my tuff pick up and delivery terms and got my car picked up right on time.
Don my sales rep was honest and accomodating as well as my driver.
I will be moving... [ More ] |
| | | becca | | 1/24/2010 1:37:00 AM |
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| Excellent company | | Excellent service with a personal touch. Excellent job guys . They answered all my questions and were honest and upfront.. They explained every detail to me... the carrier they found for me was also great.. my vehicle was pick up and delivered on sch... [ More ] |
| | | jesse | | 1/20/2010 3:04:00 PM |
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