United Freight Of America (UFA)  | |
| Location: | 2495 Stirling Road Hollywood, FL 33312 |
| Phone Number: | 1-866-644-7765 |
| Secondary Phone Number: | 561-598-5988 |
| Website: | www.ufaservices.com |
| Email: | info@ufaservices.com |
| Time On Site: | 0 Year(s), 5 Month(s). Since 2/14/2010 4:36:00 PM | | FMCSA Licensing: | MC- | Authority | Status | | Common Carrier | | | Contract Carrier | | | Broker | | | View government license and insurance information. | Company Type: (Interstate) | Please Update ** This information is generated by the FMCSA Information ** | | | | United Freight of America, Corp. is committed to providing our valuable customers with the highest level of service. We are ranked as one of the best in the industry in both freight and auto transport services. We pride ourselves on always upholding our philosophy of providing stellar customer service along with competitive pricing. We look forward to assisting you with all of your transportation needs. |
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Overall Rating (Last Two Years*):      65 ratings & reviews posted
Do The Reviews Accurately Represent This Company? United Freight Of America (UFA) reports that they have an average of 15000 customers per year. Currently, this site has 65 reviews posted by individual customers for the past 365 days. So approximately 0.43% of United Freight Of America (UFA) customers have posted a review.
This means that 99.57% percent of their customer’s opinions are not represented on this site. |
| 2001 Mustang Cobra | | We were moving from NC to MN and did not want to drive our Mustang so opted to have it transported. We worked with United Freight of America, who then contracted a driver from Van's Transport out of Macon, MO. Very impressed with the driver that pi... [ More ] |
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| Best for a car move | | The driver who picked up the car was very courteous, knowledgeable and methodical. He knew what he was doing and was on the money when it came to pick up and drop off times. [ View ] |
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| Car Transportion | | I booked my car with United Freight after going back and forth with other brokers/carriers. I moved from Miami to Boston and just wanted to not have to worry about my car. Their rate was on the lower end $645, but the car was picked up within a cou... [ More ] |
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| Camry | | I was very happy with UFA. They were dependable and very friendly, always keeping in contact with us. The time and day of delivery was as expected and The price was reasonable - far below most of the other quotes I received. [ View ] |
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| CA to WA | | I moved to WA but had to leave my Bronco behind because it was not running. My father was able to fix the problem so I called United Freight to ship it to my home in Tacoma. My bronco was picked up the next day after I signed my contract and I got it... [ More ] |
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| United Freight was great | | I received many quotes from different transport companies and was unsure at first how to choose one.
I did some research both on this website and the BBB and found that United Freight had a very high rating with many positive reviews. I spoke with Y... [ More ] |
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| Highly recommend UFA! | | Lizette-Highly recommend UFA!
My experience with UFA was great from beginning to end. Jess F. was my sales rep and she was so friendly and always had such a great attitude. It was very refreshing to speak with her. I needed my car shipped on a speci... [ More ] |
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| UFA | | I used UFA back in March of this year. I needed to ship my 2003 BMW M3 from Plano, TX to Issaquah, WA. My total price was $800 and that included having my vehicle on the top rack. The driver from K-Line Transport was very professional and always on t... [ More ] |
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| My experience with UFA | | It was a pleasure dealing with Jessica at UFA. She was so professional and knowledgeable. She was honest from the start and prepared me as to what to expect and how the auto transport industry works. This really helped me in making my decision to use... [ More ] |
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| would not suggest this company to anyone | | I relocated from Michigan to Texas. United Freight of America Corp has poor customer service. I was contacted by them to have my car ready for pick up and no one came for 3 or so days. They referred me to a second party transportation company who ... [ More ] |
|      | | untitled | | 7/19/2010 7:08:00 PM |
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| Time and TIme Again | | I found UFA online a couple months back and decided to give them a try. I buy between 3 to 6 cars a month and get them shipped to me in upstate NY. These guys give me great rates and great service. Turn around times are always good and every time ... [ More ] |
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| Sending the Sienna | | Somehow I was tricked into driving my grandams Sienna from Dallas to Jersey. I flew down to pick up this deserted van and to my surprise the van was far from road trip material. If it could only get worse I thought, well it did. I had to ship this... [ More ] |
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| If they cant do it, United can! | | After waiting several weeks with another broker to ship my car, I decided to call around and see if anyone else could help. I understood my location was not the greatest but after 5 weeks of waiting my patience was running low. I spoke with Adi at ... [ More ] |
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| Let’s get it done! | | That’s what the sales person told me and that is what happened. I went to a moving website and requested a quote from several moving companies. 24 hours later I was bombarded with calls and emails from several brokers. I spoke with Jessica a... [ More ] |
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| Be careful! | | As you all are aware, minutes into requesting a quote to transport your car, dozens of brokers contact you with a quote. They all tell the same story, that "they aren't the highest prices but they aren't the lowest price...the quote is firm wit... [ More ] | | Dear Mr Lee,
Thank you for your review. We appreciate your business.
We are really sorry to hear about your frustration. We agree that the service took longer than we expected but you have to understand that delays are part of this industry. Unfortunately these variables are not controlled by us.
The fact that you got your vehicle in the same condition and for the original contracted price is great! As you mentioned we kept calling you and we were on top of your order throughout the process unlike many other companies in this industry.
On June 14th, 10 days into your pick up window we contacted you and at that point offered you a refund. Please acknowledge that as a sign of good faith that we did not wait the 14 business days as stated on our Terms & Conditions. We wanted to be proactive and also advise that unless you have a confirmed driver, going with another broker would simply begin the process you were already in motion with.
As explained to you during our phone conversations, there was an option to expedite your service by locating a carrier from a different state, changing his route and picking up your vehicle. Of course, this would be an additional fee. You declined this option which is understandable. You also declined a refund and asked us to continue working on your order.
We were able to locate a carrier for your specific route and transport the vehicle in the same transit time window of 10 to 14 days. Finalizing all of this my phone call to you was well appreciated by you and I thank you for that. You were very kind in your apology for any rudeness and thanked us for our hard work. Here at UFA we are aware that transporting vehicles can be very stressful and therefor take all measures possible to fulfill our customers` requests.
We are happy with your review. It shows that this is not an easy industry, but UFA took care of your business as a main priority and succeeded!
Adi Gabison
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| review | | I was extremely pleased with the ease and professional care of sending my car to florida. there were no issues and the car was delivered on time and to the proper address. I would not hesitate to use this carrier in the future. [ View ] |
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| UFA is very reliable! | | I contacted another broker to ship my Chevy Tahoe from Virginia to California. I had a flight booked for a specific day, which I made very clear to the sales rep. Two days before my flight I decided to switch to UFA since this other company could not... [ More ] |
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| Transport 1979 F150 SB 4x4 | | Mr. Warren called me as soon as he was dispatch and ask me when was a good time to pick up my truck. Once I stated a time he stated his location and he showed up on time. He educated me on the proper way to trasport my truck I am greatful for his ser... [ More ] |
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| Excellent Service | | I received excellent when booking my vehicle transport. I was relocating from Houston, TX to Pickerington, OH. This was a last minute move. I notified UFA of my situation in a short window and they were able to accomidate me. The driver was able to s... [ More ] |
|      | Charles Cooper | | 6/23/2010 2:50:00 PM |
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| I would use them again… | | Everyone I spoke with was always friendly and knowledgeable. I had lots of questions in the beginning and my sales rep, Jessica never made me feel like I was being annoying by asking so many questions. She simply knew exactly how to answer my questio... [ More ] |
|      | | Lenny | | 6/22/2010 9:43:00 AM |
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| Fantastic Job! | | I was referred to United Freight of America by the moving company that my employer set me up with. I had several conversations with Miriam before placing my reserveration with them. She was very patient and sincere with me. She never pushed me into d... [ More ] |
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| The right company to use | | I hired UFA to ship my two cars from Tennessee to Ohio. I was very pleased with their service and communication. Pickup and delivery times were met according to schedule. The customer service staff was friendly, helpful and great with the communicati... [ More ] |
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| never ever go with this carrier | | I submitted my order form to them may 26th. they told me that my car would be picked up in 3-5 days. so i waited and got there phone calls every week telling me that they still havent found a carrier that will be in the area. i kept giving them tim... [ More ] | | Dear Lindsey,
We are very apologetic that we were unable to assist you with the shipment of your car. We did have the driver assigned for you on the Express Service; however, he did run into mechanical issues. This does happen from time to time in the auto shipping industry. We offered you a refund which was already processed. You should see the credit on your card within the next few business days. It’s unfortunate that our driver had to cancel, but we are pleased that you found another solution and were able to have your car picked up.
Sincerely,
United Freight of America
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|      | | Linz | | 6/21/2010 12:53:00 PM |
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| Only use UFA! | | I would only recommend using UFA when shipping any of your cars. I have used several different transport brokers in the past few years due to the nature of my business and out of all them; UFA was the only one that actually followed through on their ... [ More ] |
|      | | Hugo | | 6/20/2010 11:35:00 PM |
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| No more shipping Woes! | | I want to commend an excellent and profesional transporter that went over and above to assure me that they were all about transporting my car and not trying to BS me to get my money. Cost was very reasonable and the customer service was outstanding. ... [ More ] |
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| UFA Came Through | | I recently moved from Texas to Florida and needed one of my vehicles shipped. I spoke with several brokers and decided to go with UFA. From begining to end Miriam was very helpful. I made my reservation about 2 weeks in advance. My driver picked ... [ More ] |
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| Great service. | | I was worried about shipping my car across the country because I heard of so many horrible stories. I picked out UnitedFreight of America because 1) the price was competitive, 2) the reviews online were pretty good, 3) Rebecca who was my primary cont... [ More ] |
|      | Shudan Shen | | 6/18/2010 5:18:00 PM |
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| Review of UFA | | My decision of using United Freight of America to transport my vehicle was the only right decision I made during my move from Atlanta to Seattle. I was very stressed out, but at least I didn't have to worry about my car getting to my new home. I told... [ More ] |
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| Better Than the Rest | | I went with another broker (whose name I will not mention) before going with UFA. That was a huge mistake on my part. Once the other broker gave up on finding a driver for my 1969 camaro, I contacted Maria at United Freight. I told her of my predicam... [ More ] |
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| Thank you UFA! | | I needed to ship a new car i purchased online immediately at a competitive price. A close friend of mine recommended a friend he uses to ship his auction cars. I called her office and requested a quote. It was really important that I receive the c... [ More ] |
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| Auction Buy | | I have been using UFA for the past 6 months ever since I began purchasing vehicles from Copart Auctions. Adi has never had any difficulties with finding me a driver to pick up my vehicles even when they are in obscure locations. I can depend on UFA t... [ More ] |
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| Extreme Satisfaction! | | I am truly satisfied and happy with my decision to use United Freight of America. I didnt know much about the shipping industry. This was my first time moving out of state. Jessica sent me a detailed email with all the info I needed in order to choos... [ More ] |
|      | | Robin H. | | 6/13/2010 10:20:00 PM |
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| DO NOT USE! | | This was our first experience using a car transporting company. They provided good customer service up until they had our deposit ($350; $175/ car). They said "most" cars are picked up within 72 hours...which didn't happen. Our cars were... [ More ] |
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| will only use UFA from now on | | Maria was great. She was so detailed in explaining the whole shipping process, which made me feel very comfortable. From the beginning, I felt as though she was being very honest and not trying to simply take my money for nothing, like many other com... [ More ] |
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| transported my bmw x5 | | These guys did a great job and I would use them again. Everyone could use some improvement and nobodys perfect. These guys did what counts, the people were nice I dealt with, the services were reletively inexspensive, my car arrived early, undamag... [ More ] |
|      | sam king | | 6/9/2010 1:51:00 AM |
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| Chose United Freight of America | | I would strongly recommend choosing United Freight to transport your car. I initially received a quote from them and wanted to shop around to compare prices. I realized that the prices I found from reputable companies were in the same price range wit... [ More ] |
|      | | ranjith | | 6/9/2010 12:18:00 AM |
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| They Have The Cheapest Quote For A Reason! Beware! | | My husband first contacted "UFA" in March about a shipment we wanted picked up in June. My husband was asked what date he would like the car picked up and replied with June 4, 2010. We wanted the car delivered June 12, 2010. We found out on... [ More ] |
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| Very smooth | | When I spoke with Maria from UFA she was very helpful in giving me great information about my auto shipment. She explained to me that it is important not to go with the lowest quote, otherwise known in this industry as a “low ball price.”... [ More ] |
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| Excellent and Honest service | | This company was very up front when talking about why quotes are the way they are. Even though it hurt their chances of me choosing their particular quote. As it was among the cheapest and they told me that lower price amounts make it more difficult ... [ More ] |
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| My Porsche | | Trusting someone that you have only spoken to over the phone is tough. I bought a brand new 2010 Porsche in California and needed it shipped to me to Florida. I got such a better deal, even after paying for the shipping that I had to buy it there in ... [ More ] |
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| Excellent Service | | The quality of service and promptness of UFA was outstanding. I have never done this before and Jessica guided me through the process professionally and with clarity with regards to my expectations. The order process was simple to complete including ... [ More ] |
|      | | Geoff Ball | | 5/20/2010 2:33:00 PM |
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| Honesty & Communication was the key | | What I liked the most about UFA was that I was always able to get in contact with a representative whether it was via email or by phone. All of my questions were answered and the communication was excellent. They had a slight delay in the pick up be... [ More ] |
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| Very happy with services | | I am extremely happy with the service that I received from UFA services. They were very professional throughout the transaction. My cars were picked up within the time frame discussed and the driver even delivered a day early. I would recommend using... [ More ] |
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| As promised | | This was the second time that I used a transport company to ship one of my cars. United Freight was by far much better and honest. My first experience left me frustrated and out $190. I was new to the game and didn’t realize that being cheap an... [ More ] |
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| Great!! | | I would use again in the future for sure. Very efficent company! Everything went exactly like I was told. Driver showed up and took keys, and it arrived at my destination right on time and in great condition. [ View ] |
|      | | Ryan H. | | 5/12/2010 1:02:00 PM |
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| 1977 Corvette | | This was my first time using a transport company. I was very nervous about shipping my 1977 Corvette. I asked for many quotes and received many quotes from many transport companies. I contacted almost all of the companies. Many sounded very kno... [ More ] |
|      | | Harold | | 5/9/2010 9:25:00 PM |
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| Amazing job | | I never imagined moving a house, a husband, 3 teenagers and 4 vehicles could be so stressful. I was referred to United Freight of America by my moving company. My move dates fluctuated several times due to my employer so it was very difficult to co... [ More ] |
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| Excellent move | | I am really happy with the move and I should thank Jessica and Adi for coordinating my move so good. I should really appreciate the truck driver Mourine (hope spelled it correct) who brought my car in the same condition within the time.
I wish the s... [ More ] |
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| Professional Job | | I currently export cars from Florida to the islands and Caribbean. UFA gives me great pricing from auction to port. I am yet to have a problem with these guys. They get the job done fast and without hurting my pocket to deeply. Keep up the good wo... [ More ] |
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| United Freight | | After extensive searching, I went with united because they were very competitive and quick. From start to finish everything went well. Our Mustang and CBR were picked up within 48 hours and delivered 4 days later. Thank you United. [ View ] |
|      | | Alex | | 4/24/2010 11:39:00 PM |
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